Account Manager (Poland)

2 months ago
Full-time
Senior
Customer and Technical Support
Flosum

Flosum

Flosum offers a comprehensive, 100% native platform designed for Salesforce that focuses on DevOps, data management, and security orchestration, ensuring secure data backup and streamlined compliance for enterprises.

Internet Software & Services
51-250
Founded 2013

Description

  • Own a portfolio of enterprise accounts across the post-sale lifecycle, including QBRs, renewals, and expansions.
  • Build and maintain multi-threaded relationships with economic buyers, executives, and champions within each account.
  • Proactively identify upsell and cross-sell opportunities to grow account revenue.
  • Partner with Customer Success Managers to support product adoption, time-to-value, and account health.
  • Lead executive business reviews and present platform insights to C-suite stakeholders.
  • Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
  • Serve as the internal voice of the customer by surfacing product feedback, risks, and opportunities to Product and Leadership.
  • Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.

Requirements

  • 6+ years of experience in Account Management, Sales, or another quota-carrying role in B2B SaaS.
  • Proven track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts with $100K+ ACV.
  • Strong executive presence and comfort engaging VP- and C-level stakeholders in strategic conversations.
  • Experience managing complex, multi-stakeholder accounts with long sales cycles.
  • Excellent written and verbal communication skills with the ability to build trusted advisor relationships.
  • Strong commercial acumen and the ability to build ROI narratives and business cases for expansion.
  • Experience working with SaaS platforms, preferably within the Salesforce ecosystem.
  • Strong understanding of Salesforce, with Admin, DevOps, or development lifecycle concepts preferred.
  • Experience with Salesforce DevOps tools or release management processes is preferred.
  • Familiarity with CI/CD, version control, or agile development practices is preferred.
  • Background working with enterprise customers is preferred.
  • Salesforce certifications such as Admin or Platform App Builder are preferred.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager (Property)

SOCi 251-1K Internet Software & Services

SOCi is hiring a remote Account Manager to retain and expand revenue across its commercial multi-location customer base by managing renewals, negotiations, and account growth in partnership with Customer Success.

Agile CRM Salesforce
9 hours, 9 minutes ago

B2C Account Manager

Black Spectacles 11-50 Internet Software & Services

Black Spectacles is seeking a remote Account Manager to grow B2C subscriber relationships through account support, sales engagement, operational coordination, and retention initiatives.

CRM HubSpot
10 hours, 54 minutes ago

Account Manager (Italy North)

RateHawk 51-250 Consumer Services

RateHawk, part of Emerging Travel Group, is seeking a remote Account Manager in Lombardy, Italy, to develop B2B travel partnerships, grow regional business, and strengthen its local market presence.

CRM E-commerce
1 day, 10 hours ago

Key Account Manager Mid Market

360Learning 251-1K Diversified Consumer Services

360Learning is hiring a Mid-Market Key Account Manager to manage approximately 100 existing SaaS customers and drive growth through renewals, upselling, and strategic account development.

Trello
2 days, 10 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers