Flatgigs

Flatgigs

FlatGigs tailors recruitment strategies for flat-structured companies, aligning teams with skills and culture. Utilizing tech tools for precise candidate organization.

Professional Services

Description

  • Implement Jira Software, Confluence, Jira Service Management, and related Atlassian products as end-to-end client solutions.
  • Configure and integrate Jira and related Atlassian tools with client systems.
  • Provide on-site and remote customer support for Atlassian products with a high level of service.
  • Collaborate with developers and technical analysts to deliver client projects.
  • Collect functional and technical requirements from clients and write technical specification documents.
  • Install, configure, and run tools integrated with Jira and Confluence.
  • Administer Jira and Confluence from both functional and technical perspectives.
  • Manage log files, analyze issues, and summarize findings to identify relevant problems.
  • Test and validate Infosysta products and add-ons as part of QA activities.
  • Prepare summary reports and meeting minutes with clear action plans.

Requirements

  • Bachelor’s degree in Software Engineering or Computer Science.
  • At least 2 years of relevant experience as a Java developer and implementer of enterprise systems.
  • Expertise in Jira administration and/or implementation.
  • Experience in business process engineering and designing ALM, SDLC, ITSM, or BPM workflows.
  • Technical knowledge of Active Directory, Linux, web applications, and database servers.
  • Ability to code in Java and work with REST APIs and web services.
  • Scripting experience with shell and Windows command-line tools.
  • Excellent communication skills in English, both written and verbal.
  • Self-organized with project management skills to work independently or as part of a team.
  • Customer-oriented with a strong understanding of milestones, deliverables, and SLAs.
  • Flexible to work efficiently remotely or on client sites.
  • Willingness to travel to GCC on a project basis.
  • ITIL certification is a plus.
  • PMP certification is a plus.
  • Experience with Agile methodologies such as Kanban or Scrum is a plus.

Benefits

  • Market-competitive salary.
  • Leaves provided.
  • Health insurance.
  • Hybrid / remote work model.

Interested in this position?

Apply directly on the company website

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