Outbound/Inbound Rep (M-F)

5 hours, 27 minutes ago
Full-time
Entry Level
Customer and Technical Support
Five Star Solutions

Five Star Solutions

Five Star Solutions is a global Business Process Outsourcing (BPO) and Customer Experience (CX) partner based in Sioux Falls, South Dakota. Founded in 1986, the company specializes in secure and scalable contact center services, blending human expertise with advanced technology. It serves a diverse range of industries, including healthcare, retail, financial services, government, travel, insurance, and fintech. The company offers a comprehensive suite of services, including contact center operations, CX management, AI-enabled contact centers, and specialized industry solutions. Five Star Solutions emphasizes security and compliance, ensuring that its operations meet regulatory standards such as HIPAA and GDPR. With a workforce of 1,001 to 5,000 professionals, the company operates from locations in the United States, Guatemala, and the Philippines, providing tailored support strategies to meet the unique needs of its clients.

outsourcing/offshoring
1001-5000
Founded 1986

Description

  • Make outbound cold calls to businesses and prospective customers.
  • Handle inbound calls and follow up with interested prospects.
  • Build rapport with business owners, managers, and decision-makers.
  • Identify customer needs and assess product or service fit.
  • Present solutions and make conversational sales offers.
  • Follow up with prospects through phone and other communication channels.
  • Maintain accurate customer notes and information in company systems.
  • Manage multiple conversations, systems, and tasks throughout the workday.
  • Address objections and move qualified conversations toward a sale.

Requirements

  • Previous sales, cold calling, telemarketing, or business-to-business experience preferred.
  • Excellent verbal communication and active listening skills.
  • Confidence initiating conversations with unfamiliar business contacts.
  • Ability to engage naturally without relying on a script.
  • Strong critical thinking and ability to respond to customer questions.
  • Comfort with multitasking across calls, computer systems, research, and customer records.
  • Self-motivated and driven to meet or exceed sales goals.
  • Resilience when handling rejection and continuing prospect outreach.
  • Strong computer and typing skills.
  • Ability to work independently and collaboratively.
  • Must reside in AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, or WY.
  • Availability for full-time, Monday–Friday work from 8:00 a.m. to 5:00 p.m. CST.

Benefits

  • Starting pay of $14 per hour.
  • Full-time schedule of 40 hours per week.
  • Paid training, typically one week from 8:00 a.m. to 5:00 p.m. CST, Monday–Friday.
  • Benefits eligibility begins on the first of the month after 60 days.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Inside Service Sales Representative

Extreme Networks 1K-5K IT Services

Extreme Networks is hiring an Inside Service Sales Representative in the Netherlands to grow service revenue through renewals, upselling, and strategic customer and partner relationships.

Salesforce
5 hours, 42 minutes ago

Client Advisor

Toptal 5K-10K Construction & Engineering

Toptal is hiring a remote Client Advisor to convert inbound SMB interest into new business by diagnosing client needs, positioning its portfolio of talent and business services, and managing opportunities from first conversation through close.

5 hours, 57 minutes ago

Client Advisor - US-Based

Toptal 5K-10K Construction & Engineering

Toptal is hiring a remote Client Advisor to convert inbound interest from small and medium-sized businesses into clients by diagnosing needs, positioning Toptal’s offerings, and guiding opportunities from first conversation through close.

5 hours, 57 minutes ago

Field Sales Representative - Alicante

Tripadvisor 1K-5K Consumer Services

TheFork busca un/a representante de ventas B2B para Alicante y alrededores que capte y acompañe restaurantes en la adopción de TheFork Manager, impulsando nuevas colaboraciones y relaciones comerciales sostenibles.

CRM Salesforce
6 hours, 12 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers