Client Advisor - US-Based

6 hours, 37 minutes ago
Full-time
Junior
Customer and Technical Support
Toptal

Toptal

Toptal is a curated talent marketplace connecting freelance software developers, designers, finance experts, product managers, and project managers with businesses globally. With a focus on top 3% talent in software engineering, design, and finance, To...

Construction & Engineering
5K-10K
Founded 2010
$4M raised

Description

  • Respond to inbound assistance requests within five minutes and conduct high-volume discovery conversations.
  • Diagnose business needs, qualify opportunities, identify decision-makers and success metrics, and secure client commitment.
  • Explain and position Toptal’s talent, global hiring, payroll, and services offerings.
  • Manage sales opportunities from discovery through close while maintaining accurate CRM pipeline and forecast data.
  • Prepare specialists for technical conversations and keep clients engaged through decision stages.
  • Identify broader client needs across hiring, EOR, payroll, marketing, finance, and technology.
  • Collaborate with matching, delivery, HireGlobal, and service-offering teams through Zoom and Slack.
  • Research clients, monitor industry and competitive trends, and deliver a client-centric experience.
  • Review calls, apply feedback, contribute learnings, and recommend process improvements.
  • Mentor new team members and contribute to sustained sales and quality performance.

Requirements

  • 2–3 years of B2B sales experience in account executive, inside sales, sales development, account representative, or related roles.
  • Demonstrated success converting inbound opportunities into paying customers at scale, from first call through close.
  • Experience managing parallel sales opportunities and maintaining momentum across cross-functional work.
  • Outstanding written and verbal communication skills.
  • Full availability during scheduled working hours for client calls.
  • Ability to thrive in a fast-paced environment while managing high client volume and competing deadlines.
  • Exceptional time-management, prioritization, and self-management skills.
  • Software, technology, or professional-services sales experience preferred.
  • Experience with MEDDPICC, Challenger, SPIN, Sandler, or similar sales methodologies preferred.
  • Familiarity with multi-product selling, global hiring/EOR/payroll concepts, and modern sales tools preferred.

Benefits

  • Remote position within Toptal’s fully remote workforce.
  • Base salary plus uncapped monthly commissions.
  • 401(k) retirement plan for eligible US employees.
  • Medical, dental, and vision insurance.
  • Life insurance, short- and long-term disability coverage, and flexible spending, dependent-care, and health savings accounts.
  • Telehealth services and employee assistance program.
  • Flexible paid time off.

Interested in this position?

Apply directly on the company website

Apply Now

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