Mobile App Deployment Specialist

3 hours, 52 minutes ago
Full-time
Mid Level
Mobile Development
Firstup

Firstup

Firstup offers an intelligent communication platform designed to engage employees throughout their entire employment journey, providing insights that help organizations support, promote, and retain their workforce effectively.

Professional Services
251-1K
Founded 2008
$47M raised

Description

  • Partner with Sales, Customer Success, and Support to intake, qualify, and scope mobile deployment requests.
  • Lead customer deployment planning conversations with IT and project teams.
  • Recommend the appropriate supported deployment model, including Public App Store, Apple Business Manager, Managed Google Play, or MDM/MAM distribution.
  • Explain deployment requirements, timelines, approvals, and customer responsibilities to technical and non-technical stakeholders.
  • Configure customer app builds in Firstup’s Starship system, including branding, environments, bundle identifiers, entitlements, and distribution settings.
  • Manage iOS certificate and provisioning profile processes, including CSR creation, Distribution Certificates, provisioning profiles, and IPA re-signing.
  • Own iOS submissions through App Store Connect, including metadata, screenshots, privacy declarations, and reviewer communications.
  • Own Android submissions through Google Play Console, including release management, store listings, Data Safety, and Content Rating requirements.
  • Coordinate recurring custom app releases on an established cadence.
  • Resolve App Store and Google Play review rejections by identifying root cause, coordinating with Engineering, and driving resubmission.

Requirements

  • Hands-on experience with Apple App Store Connect, including certificates, provisioning profiles, TestFlight, submissions, and rejection management.
  • Hands-on experience with Google Play Console, including release management, Play Store listings, Data Safety, Content Rating, and policy compliance.
  • Exposure to MDM/MAM concepts at a conversational level and the ability to discuss enterprise mobile deployment approaches with customer IT administrators.
  • Familiarity with enterprise mobile distribution models, including Apple Business Manager and Managed Google Play.
  • Strong technical configuration skills with exceptional attention to detail.
  • Ability to evaluate customer deployment requirements and recommend the appropriate supported deployment model.
  • Excellent written and verbal communication skills for both technical and business audiences.
  • Comfortable working in macOS, including CSR creation, certificate management, IPA re-signing, and file management.
  • Highly organized with the ability to manage multiple concurrent deployments and release schedules.

Benefits

  • Excellent PTO program.
  • Great health benefits.
  • Remote work.
  • Casual and friendly work environment.
  • Leadership team focused on personal and professional growth.
  • Opportunity to work in a high-growth, inclusive environment.

Interested in this position?

Apply directly on the company website

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