Salesforce Administrator

1 month, 2 weeks ago
Full-time
Mid Level
Software Development
FireMon.com

FireMon.com

FireMon.com specializes in enterprise security management by providing a proactive Security Intelligence Platform that helps organizations identify and mitigate network security risks, optimize firewall policies, and automate compliance processes in re...

Professional Services
251-1K
Founded 2004
$40M raised

Description

  • Resolve technical challenges and business support issues related to the Salesforce CRM instance.
  • Manage user profiles, permissions, licenses, and page layouts.
  • Maintain fields, custom objects, workflows, validation rules, managed packages, and integrations.
  • Identify and implement simple, scalable process improvements that enhance user and customer experiences.
  • Document system processes, train users, and support CRM onboarding.
  • Partner with global stakeholders to identify and build Salesforce improvements.
  • Create and maintain a single source of truth through sales and marketing reports and dashboards.
  • Support integrations across LeanData, ZoomInfo, Gong, Snowflake, and other go-to-market systems.
  • Use Claude and other AI tools to accelerate documentation, reporting, and process design.

Requirements

  • Bachelor’s degree in a relevant field or equivalent experience.
  • 3+ years of Salesforce administration experience.
  • Salesforce Administrator certification.
  • Active Salesforce Trailblazer engagement through Trailhead, community involvement, or similar platform expertise.
  • Demonstrated experience with CRM database cleansing and maintenance.
  • Experience partnering with third-party vendors or consultants.
  • Proficiency with Microsoft Office Suite.
  • Daily power-user experience with Claude or a similar AI assistant.
  • Hands-on experience with ZoomInfo and Gong; experience with LeanData or a similar tool.
  • Experience administering Salesforce in a B2B SaaS environment is preferred, along with familiarity with Snowflake, Marketo, and Asana.
  • Ability to work from the Central or Eastern time zone.

Interested in this position?

Apply directly on the company website

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