Solutions Consultant, Payload

2 weeks, 6 days ago
Full-time
Mid Level
Customer and Technical Support
Figma

Figma

Figma provides a collaborative web application for interface design that enables users to seamlessly design, prototype, and gather feedback in real time, while also offering additional offline capabilities through desktop applications for macOS and Win...

Internet Software & Services
1K-5K
Founded 2012
$333M raised

Description

  • Lead product demonstrations and presentations that show the value of Payload within the Figma platform.
  • Support the Sales team by answering Payload and Figma platform questions during the pre-sales process.
  • Own customer IT and Security relationships during the deal cycle, including security questionnaires and enterprise requirements.
  • Collaborate with Product and Support to identify security improvements and influence the product roadmap.
  • Design and scale technical sales efforts by facilitating conversations between customers, Sales, and Product teams.
  • Deliver timely technical support to customers and agency partners building on Payload.
  • Help customers adopt the platform securely and at scale by guiding technical decision-making and solution design.
  • Work autonomously while collaborating closely with internal teams to execute daily responsibilities.

Requirements

  • 4+ years of experience in Sales Engineering or Solutions Consulting within a SaaS environment.
  • Strong ability to position technology in a pre-sales capacity, including defining success criteria and leading product evaluations.
  • Excellent communication and presentation skills for both technical and business audiences.
  • Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles.
  • Proven ability to quickly learn new technologies while managing competing customer priorities and balancing business objectives.
  • Experience using or working with Payload, or other CMS/DXP experience, is preferred.
  • Ability to thrive in a constantly evolving and growing environment is a plus.
  • Candidates should be able to work full time from a US hub or remotely within the United States.

Benefits

  • Annual base salary range of $152,800 to $296,000 USD.
  • Equity compensation.
  • Health, dental, and vision insurance.
  • Retirement plan with company contribution.
  • Parental leave and reproductive or family planning support.
  • Mental health and wellness benefits.
  • Generous PTO and company recharge days.
  • Learning and development stipend, work-from-home stipend, and cell phone reimbursement.

Interested in this position?

Apply directly on the company website

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