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Growth Marketing Manager, Scaled Success

1 hour, 55 minutes ago
United States
Full-time
Lead
Growth Marketing Manager
Marketing and Growth
Apply Now
Figma

Figma

Figma provides a collaborative web application for interface design that enables users to seamlessly design, prototype, and gather feedback in real time, while also offering additional offline capabilities through desktop applications for macOS and Win...

Internet Software & Services
1K-5K
Founded 2012
$333M raised
View All Jobs 20

Description

  • Define and build Figma’s scaled success approach for self-serve and unmanaged customers.
  • Design how product, lifecycle, support, and human touch work together across the customer journey.
  • Partner with Growth Product and Billing to improve self-serve experiences and drive expansion.
  • Run experiments across digital and human-touch channels to understand what drives impact.
  • Identify growth levers such as seat expansion, upgrades, and add-ons and turn them into scalable programs.
  • Drive alignment across Marketing, Product, Support, Sales-assist teams, Enterprise Customer Experience, and Data Science.

Requirements

  • 8+ years of experience in growth, lifecycle, monetization, or scaled customer success roles.
  • Experience building strategy and systems from scratch in a high-growth environment.
  • Strong cross-functional leadership and ability to influence without authority.
  • Deep analytical rigor, including experimentation and measurement.
  • Clear communication and executive presence.
  • Experience working across self-serve and sales-assisted segments, preferred.
  • Experience using AI or automation to scale programs, preferred.
  • Hands-on experience optimizing billing or monetization flows with Product, preferred.

Benefits

  • Annual base salary range of $169,000 to $296,000 USD.
  • Equity in the company.
  • Health, dental, and vision insurance.
  • Retirement plan with company contribution.
  • Parental leave and reproductive or family planning support.
  • Mental health and wellness benefits.
  • Generous PTO and company recharge days.
  • Learning and development stipend, work-from-home stipend, and cell phone reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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