Director, IT

2 hours, 42 minutes ago
Full-time
Executive
DevOps and Infrastructure
Figma

Figma

Figma provides a collaborative web application for interface design that enables users to seamlessly design, prototype, and gather feedback in real time, while also offering additional offline capabilities through desktop applications for macOS and Win...

Internet Software & Services
1K-5K
Founded 2012
$333M raised

Description

  • Lead, grow, and develop a high-performing team of 20+ across IT Operations, IT Engineering, and AI strategy.
  • Own the strategy and execution of Figma’s internal IT infrastructure across global workforce and office environments.
  • Partner with the AI team to define and drive an internal AI enablement strategy across IT and the broader business.
  • Establish and track KPIs to improve system uptime, ticket resolution, employee satisfaction, and infrastructure performance.
  • Own IT vendor relationships, contract negotiations, and budget planning for current and future needs.
  • Collaborate with Security, Legal, People, and Finance to ensure compliance, privacy, and regulatory requirements are met.
  • Serve as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiatives.
  • Guide the adoption of AI-powered tools and workflows across internal IT operations.
  • Lead and develop managers and senior individual contributors across multiple IT functions.

Requirements

  • 10+ years of experience in IT, including at least 4–5 years in a senior leadership role running multiple teams or functions.
  • Proven experience scaling IT Operations and IT Engineering organizations in a fast-growing technology company.
  • Deep technical knowledge of enterprise infrastructure, SaaS tooling, endpoint management, and IT service management (ITSM) frameworks.
  • Experience partnering on or directly leading AI or automation initiatives in an IT or enterprise technology context.
  • Experience at a product-led, design, or SaaS company with a distributed or hybrid-first workforce (preferred).
  • Experience in IT security or compliance domains such as SOC 2, ISO 27001, or FedRAMP, with comfort partnering on audits and controls (preferred).
  • Experience leading large-scale change management initiatives such as system migrations, tooling consolidations, or workforce transitions (preferred).

Benefits

  • Annual base salary range of $258,000 to $348,000 USD.
  • Equity compensation.
  • Health, dental, and vision insurance.
  • Retirement plan with company contribution.
  • Parental leave and reproductive or family planning support.
  • Mental health and wellness benefits.
  • Generous PTO and company recharge days.
  • Learning and development stipend, work-from-home stipend, and cell phone reimbursement.

Interested in this position?

Apply directly on the company website

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