Business Systems Analyst

2 hours, 1 minute ago
Full-time
Mid Level
Data Science and Analytics
Figma

Figma

Figma provides a collaborative web application for interface design that enables users to seamlessly design, prototype, and gather feedback in real time, while also offering additional offline capabilities through desktop applications for macOS and Win...

Internet Software & Services
1K-5K
Founded 2012
$333M raised

Description

  • Monitor and triage support requests from Accounting and Finance teams using Slack and Asana.
  • Investigate system issues and resolve them or escalate to the appropriate teammate based on ownership and complexity.
  • Provide end-user support in NetSuite, including saved searches, reporting, and minor customizations.
  • Collaborate with Revenue, Corporate, and International Accounting partners on daily and month-end system needs.
  • Maintain clear documentation for support processes, system changes, and known issues.
  • Contribute to small-scale systems improvements and operational efficiency projects.
  • Administer a procure-to-pay platform and support related accounting workflows.
  • Enhance integrations between NetSuite and ancillary systems.
  • Partner with cross-functional teams on launches of new bank accounts, payroll companies, and other systems initiatives.
  • Help define how a best-in-class business systems team should operate.

Requirements

  • Background in Accounting or a related field with a solid understanding of accounting principles.
  • 3+ years of experience working in or closely with Accounting teams at a SaaS or tech company.
  • Hands-on experience with NetSuite or similar ERP platforms, including reports, saved searches, and workflow navigation.
  • Excellent organizational and communication skills.
  • Curiosity, attention to detail, and a desire to support teams and systems at scale.
  • Experience implementing or supporting ZoneBilling is a plus.
  • Consulting experience in systems implementation or integrations is a plus.
  • Experience supporting Stripe, Avalara, or Tesorio is a plus.
  • Familiarity with Zip, Coupa, or similar procurement tools is a plus.
  • Exposure to system support or help desk operations in a public or pre-IPO company environment is a plus.

Benefits

  • Annual base salary range of $105,000 to $202,000 USD.
  • Equity in the company.
  • Health, dental, and vision coverage.
  • Retirement plan with company contribution.
  • Parental leave and reproductive or family planning support.
  • Mental health and wellness benefits.
  • Generous PTO and company recharge days.
  • Learning and development stipend, work-from-home stipend, and cell phone reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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