Associate Director, Dealership Strategy & Operations

1 hour, 43 minutes ago
Full-time
Lead
Data Science and Analytics
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Own Fixed Operations P&L performance, including revenue, labor efficiency, parts margin, and warranty recovery.
  • Partner with Dealership Operations to implement scalable playbooks and improve NPS and technician productivity.
  • Define and execute service-drive demand generation strategy, including campaigns, pricing, and forecasting.
  • Identify business improvement opportunities through technology, process, and system enhancements.
  • Build models, perform cost-benefit analyses, and deliver recommendations to leadership.
  • Align internal stakeholders on priorities and develop a multi-quarter strategic roadmap.
  • Partner with Product and Analytics teams to design tools and dashboards that improve performance.
  • Serve as the primary point of contact for Stellantis Fixed Ops and Mopar matters, including warranty programs, recalls, audits, and OEM performance reviews.
  • Oversee dealership assets, vendor performance, and compliance audits to maintain a customer-ready and safe environment.
  • Mentor and develop team members while maintaining accurate department data and audit-ready reporting.

Requirements

  • Bachelor's degree in business, operations management, analytics, or a related field.
  • 7+ years of work experience in analytics, consulting, operations, startups, or similar roles.
  • Self-starter with an owner mentality and the ability to lead first-time assignments without a playbook.
  • Proven ability to track, prioritize, and drive projects to completion.
  • Strong analytical skills, including SQL and Tableau.
  • Comfort using AI tools to accelerate analysis, research, and problem-solving.
  • Excellent collaboration skills with a cross-functional mindset.
  • Strong written and verbal communication skills.
  • MBA or master's degree equivalent preferred.
  • Knowledge of key operations principles preferred.
  • Experience driving strategies in a fast-growing startup environment preferred.
  • In-depth knowledge of diverse business functions and principles preferred.
  • Must be able to read, write, speak, and understand English.
  • Hiring is contingent on passing a complete background check.
  • This role is not eligible for visa sponsorship.

Benefits

  • Full-time position with a competitive salary.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Student loan payments, vehicle discounts, pet benefits, and other perks.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand your skillset and share knowledge across the organization.
  • Promotion-from-within culture with rapid career development opportunities.
  • Opportunity to work at one of the fastest-growing companies in the country.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Texas Water/Wastewater Leader

Olsson 1K-5K Construction & Engineering

Olsson is hiring a Water/Wastewater Leader in Texas to oversee team operations, client service, project quality, and business growth for its water and wastewater practice.

13 minutes ago

Medical Director, Payment Integrity & Utilization Management

Clover Health 251-1K Insurance

Clover is seeking a Medical Director, Payment Integrity & Utilization Management to lead detailed clinical review and ensure medical necessity, appropriate utilization, and payment accuracy for Medicare Advantage members.

28 minutes ago

Legal Operations Manager

Thumbtack 1K-5K Construction & Engineering

Thumbtack is hiring a Legal Operations Manager to own and improve the legal team’s systems, workflows, vendors, and financial operations for a fast-growing home services marketplace.

28 minutes ago

Maintenance Supervisor

Corvias 251-1K Construction & Engineering

Corvias is seeking a Maintenance Supervisor to oversee residential maintenance operations, guide technicians, and ensure properties are maintained to quality, safety, and budget standards.

43 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers