Construction Solutions Engineer - French Speaking

1 month ago
Full-time
Mid Level
Customer and Technical Support
Fieldwire

Fieldwire

Fieldwire is a mobile collaboration platform for on-site construction management, connecting the field to the office for real-time information sharing and efficient communication.

Construction & Engineering
251-1K
Founded 2013
$8M raised

Description

  • Become a product expert and apply best practices for configuring and using the Fieldwire platform.
  • Understand client needs and existing tech stacks to integrate Fieldwire into day-to-day workflows.
  • Manage a portfolio of prospective clients as they discover and evaluate the platform.
  • Build trusting relationships quickly with multiple companies across different use cases.
  • Conduct web-based and in-person trainings and demonstrations for clients.
  • Create project configuration and best-practices guides for general and specialty contractor use cases.
  • Support the product team by identifying issues and sharing customer feedback for product improvements.
  • Participate in design reviews of new features in development.
  • Troubleshoot product questions and technical issues during the sales and trial process.
  • Develop and consult on client processes while serving as a trusted advisor throughout the sales process.

Requirements

  • Fluency in both French and English to support English-speaking and French Canadian clients.
  • 3+ years of professional experience in the construction industry.
  • Construction technology industry experience preferred.
  • Background as a subcontractor in Mechanical, Electrical, Plumbing, Fire/Sprinkler/Alarm, or Interior Finishes preferred.
  • Must reside in the EST or CST time zones in the United States.
  • Excellent presentation and communication skills.
  • Self-motivated, highly organized, and strong in time management.
  • Diplomacy and patience when working through customer issues.
  • Comfortable communicating with stakeholders from foremen to senior-level managers.
  • Desire to learn and grow in a dynamic startup environment.

Benefits

  • Remote role based within the United States.
  • Estimated base salary of $94,500 to $115,500.
  • Eligibility for a team bonus based on influenced revenue.
  • Opportunity to work on a platform trusted on 4M+ projects worldwide.
  • Chance to join a team with deep construction expertise at the Hilti Group.
  • Equal Opportunity Employer commitment to inclusive hiring.

Interested in this position?

Apply directly on the company website

Apply Now

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