Partner Solutions Engineer | US | Remote

2 hours, 3 minutes ago
Full-time
Senior
Customer and Technical Support
Grafana

Grafana

Grafana is the open observability platform providing analytics, monitoring, and visualization solutions with a focus on user control and cost efficiency.

IT Services
1K-5K
Founded 2014
$535M raised

Description

  • Partner with Channel Sales and Field Sales to communicate Grafana’s vision, value, and technical strategy to partners.
  • Lead technical engagement with partners to drive deal progression and close opportunities.
  • Deliver product demos, technical presentations, and hands-on enablement sessions.
  • Shape and expand Grafana Partner University across multiple partner personas.
  • Collaborate with internal teams to provide product and competitive feedback.
  • Support Sell-To, Embedded, and PoweredBy selling motions directly or jointly with partners.
  • Run high-impact workshops and 1:1 training to generate and progress pipeline.
  • Travel up to 50% to support partner engagements.

Requirements

  • 6+ years of experience in pre-sales or solution architecture, ideally within observability.
  • Strong experience selling SaaS software across the NORAM region.
  • Located in the US.
  • Proven use of MEDDIC or a similar qualification framework.
  • Excellent communication and interpersonal skills, especially in remote, global teams.
  • Ability to operate in a fast-paced, ambiguous startup environment.
  • Strong judgment, leadership, and problem-solving abilities.
  • Passion for education, enablement, and helping others succeed technically.
  • Background in OSS-first companies is a plus.
  • Experience with Grafana, Prometheus, and Loki is a plus.
  • Solid understanding of observability and cloud-native tooling is a plus.
  • Hands-on experience deploying and operating Kubernetes is a plus.
  • Bachelor’s degree in CS, IT, Math, or a related field, or equivalent experience.

Benefits

  • OTE compensation range of $204,000 to $244,000 in the United States.
  • All roles include Restricted Stock Units (RSUs).
  • 100% remote, global work culture.
  • Global annual leave policy of 30 days per year.
  • 3 days of annual leave reserved for Grafana Shutdown Days.
  • In-person onboarding for new hires.
  • Career growth pathways and development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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