Rescue Program Intern

2 hours, 37 minutes ago
Part-time
Entry Level
Marketing and Growth
Fi

Fi

Fi is a company that specializes in dog GPS and health tracking through their Smart Dog Collar Fi Series 3. They offer live tracking, daily activity goals, and alerts for when a dog escapes. With a focus on using technology to improve the relationship ...

Health Care Providers & Services
51-250
Founded 2017
$40M raised

Description

  • Own the rescue order queue by reviewing incoming tracker and microchip orders and making approve/reject decisions.
  • Onboard new rescue partners by triaging applications, sending materials, and running live activation calls.
  • Manage daily communication with rescue partners about activations, orders, and program guidance.
  • Triage support escalations with the CX team by investigating account issues in the CRM.
  • Maintain accurate partner records and pipeline data in Close.
  • Coordinate device and swag shipments for giveaways, adoption events, and partner promotions.
  • Help research and build target lists of large rescue organizations as the program scales nationally.
  • Use AI tools to automate repetitive work, draft partner emails, build reports, and create lightweight internal tools.

Requirements

  • Current college student or recent graduate.
  • Background in business, marketing, communications, or animal science is welcome.
  • Strong organization and reliability to manage a daily queue without dropping tasks.
  • Clear, friendly writing skills for external partner communication.
  • Good judgment to follow playbooks and escalate unusual cases when needed.
  • Comfort with learning new tools quickly, including CRM, Slack, and internal admin systems.
  • AI-savvy and already using tools like ChatGPT or Claude to work faster.
  • Interest in building automations and lightweight tools; no CS degree required.
  • Bonus: love dogs or have volunteered with a shelter or rescue.

Interested in this position?

Apply directly on the company website

Apply Now

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