Court Coverage Specialist

1 hour, 24 minutes ago
Remote
Full-time
Junior
Operations
ABC Legal Services

ABC Legal Services

ABC Legal Services is the nation's leading service of process and court filing company, providing fast, accurate, and compliant service of process and e-filing in the U.S. and 75 countries globally. With a focus on technology and efficiency, ABC Legal ...

Specialized Consumer Services
251-1K
Founded 1974

Description

  • Own a portfolio of open court hearings and secure attorney coverage before hearing dates.
  • Communicate with attorneys by phone, text, and email to close coverage on deadline.
  • Negotiate fees and handle counteroffers while protecting margin.
  • Prioritize a fast-moving pipeline of hearings and make quick judgment calls.
  • Manage last-minute changes, cancellations, and urgent coverage gaps.
  • Onboard new attorneys and serve as their main point of contact.
  • Update law-firm clients on hearing status and coverage changes.
  • Log activity, confirm assignments, and keep pipeline records accurate.
  • Spot recurring coverage issues and share improvement ideas with the team.

Requirements

  • 1+ year in a role requiring high-volume phone outreach or direct negotiation.
  • Experience in inside sales, SDR/BDR, account management, collections, dispatch, scheduling, or high-touch customer service.
  • Comfortable and efficient on the phone with strong verbal and written communication.
  • Highly organized and able to manage many open items at once.
  • Calm and decisive under deadline pressure.
  • Tech-comfortable and quick to learn new platforms.
  • High school diploma or equivalent.
  • Experience in staffing, dispatch, gig-platform operations, or a high-volume call-center/outbound environment (preferred).
  • A track record of hitting or exceeding KPIs in a metrics-driven role (preferred).
  • Familiarity with CRM or scheduling tools (preferred).
  • Exposure to legal, court, or collections operations (preferred).
  • Comfortable on Mac OS and Google Workspace (preferred).

Benefits

  • $20–$22 per hour with no sales commission.
  • Starting rate depends on experience.
  • Health, dental, and vision insurance.
  • 401(k) with company matching.
  • Paid time off plus 7 paid company holidays and 4 floating holidays per year.
  • Life insurance, AD&D insurance, and long-term disability coverage.
  • Health care reimbursement FSA and dependent care FSA.
  • Employee assistance program (EAP) and pet insurance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Product Operations Engineer

Pansophic Learning 51-250 Diversified Consumer Services

Product Operations Engineer for an education company supporting learning systems across a global K-12 school network.

AWS AWS CDK Git JavaScript MongoDB Node.js Postman SQL
1 hour, 24 minutes ago

OFAC Sanctions Screening Analyst II

Pathward 251-1K Diversified Financial Services

Pathward is hiring an OFAC Sanctions Screening Analyst II to lead complex sanctions alert escalations and resolve high-risk interdiction cases within its banking compliance function.

1 hour, 39 minutes ago

Senior HVAC Technician - Phoenix

Lever 251-1K Professional Services

HVAC service technician at a company serving residential, commercial, and light industrial customers, responsible for maintaining, repairing, and installing HVAC systems and related home repairs.

1 hour, 54 minutes ago

Rescue Program Intern

Fi 51-250 Health Care Providers & Services

Fi is hiring a Rescue Program Intern to help run the day-to-day operations of its national rescue program supporting shelters and rescue partners that place GPS trackers on dogs.

CRM
2 hours, 9 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers