Advanced Software Engineer - Customer Success

1 hour, 56 minutes ago
Full-time
Senior
Software Development
Feedzai

Feedzai

Feedzai provides an AI-powered platform designed to detect and prevent fraud and financial crime, including money laundering, by processing large volumes of data in real-time to ensure the safety of banking and commerce transactions.

Diversified Financial Services
251-1K
Founded 2011
$278M raised

Description

  • Design and implement technical solutions that maximize the value of the Feedzai platform.
  • Configure, customize, and extend customer solutions using Java, SQL, and platform configuration.
  • Build and maintain integrations using REST APIs, messaging systems, event-driven architectures, and file processing.
  • Troubleshoot production issues across application, database, infrastructure, and integration layers.
  • Analyze and optimize application performance, scalability, and operational reliability.
  • Lead technical activities for implementations, upgrades, migrations, and production go-lives.
  • Support enterprise customers during implementation and post-production operations.
  • Review solution designs for alignment with Feedzai best practices.
  • Mentor engineers and develop reusable implementation assets, documentation, and engineering standards.
  • Provide Product Engineering with feedback from customer implementations and operations.

Requirements

  • 7+ years of professional software engineering experience.
  • Strong Java development skills, including customization and debugging of complex applications.
  • Strong SQL knowledge and database troubleshooting experience.
  • Experience designing and implementing enterprise software integrations.
  • Experience with REST APIs, messaging platforms, asynchronous systems, and file-based integrations.
  • Experience with cloud platforms, preferably AWS.
  • Strong production troubleshooting and root cause analysis skills.
  • Experience with Java performance analysis, including thread dumps, heap analysis, and JVM tuning.
  • Understanding of distributed systems, software architecture, scalability, and performance.
  • Excellent communication skills and ability to work directly with customer engineering teams.
  • Ability to balance hands-on engineering with customer-facing responsibilities.
  • Experience in fraud prevention, financial services, or risk management platforms preferred.
  • Experience with Kubernetes and containerized applications preferred.
  • Experience with PostgreSQL and NoSQL databases preferred.

Benefits

  • Remote work opportunity.
  • Structured first-month onboarding with training, manager support, team connections, and project immersion.
  • Opportunities for virtual or onsite colleague shadowing.
  • Equal opportunity workplace with a stated commitment to diversity and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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