Solutions Consultant

1 month, 1 week ago
Full-time
Senior
Customer and Technical Support
Faro

Faro

Faro offers a clinical trial design software that enhances the development of digital protocols through collaborative features, data-driven insights, and AI tools, aimed at improving efficiency and standardization in clinical research.

Internet Software & Services
11-50
Founded 2019
$15M raised

Description

  • Shape Faro’s pre-sales playbook, including discovery processes, demo frameworks, evaluation workflows, and sales handoffs.
  • Develop reusable sales assets such as demo scripts, objection-handling guides, technical FAQs, and competitive positioning.
  • Partner with sales to lead discovery conversations and uncover clinical, operational, and strategic client challenges.
  • Design and deliver tailored platform demonstrations for executive, clinical, and technical stakeholders.
  • Support RFI responses, evaluations, proposals, security reviews, and integration discussions.
  • Build and maintain tailored demo environments and enterprise sales collateral.
  • Develop relationships with life sciences leaders, technical evaluators, and internal client champions.
  • Partner with sales on account strategy and translate Faro’s value proposition to each client’s context.
  • Quantify business impact through ROI analysis and business case development.
  • Translate client feedback into product, marketing, and strategic insights while coordinating with technical specialists.

Requirements

  • 7+ years of experience in solutions consulting, sales engineering, pre-sales, or comparable management consulting.
  • Meaningful experience working with life sciences, biotech, or pharmaceutical clients.
  • Experience leading complex evaluations across large, matrixed organizations with extended buying cycles.
  • Exceptional discovery, stakeholder management, and communication skills across clinical, technical, and executive audiences.
  • Builder mindset with the ability to create structure, processes, and assets in a growing organization.
  • Willingness to travel for client engagements.
  • Familiarity with clinical trial design, protocol development, or clinical operations workflows.
  • Technical or data analytics background and comfort with technical conversations.
  • Experience with Veeva, Medidata, or comparable enterprise life sciences platforms.
  • Experience selling or implementing AI-powered platforms in life sciences or working at a high-growth technology company.

Benefits

  • Annual salary of $140,000–$165,000, based on location, skills, experience, and education.
  • Equity and stock options, with equity positioned as a significant part of total compensation.
  • Medical, dental, and vision coverage.
  • 401(k), life insurance, and short- and long-term disability coverage.
  • Flexible vacation policy, paid sick leave, and public holidays.
  • Training and development reimbursement.
  • Flexible hybrid and remote-friendly work, with periodic in-person collaboration.
  • Peer-to-peer bonus program, company events, and on-site amenities including a gym and restaurant discounts.

Interested in this position?

Apply directly on the company website

Apply Now

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