Senior Product Manager

3 weeks, 1 day ago
Full-time
Senior
Product Management
Faro

Faro

Faro offers a clinical trial design software that enhances the development of digital protocols through collaborative features, data-driven insights, and AI tools, aimed at improving efficiency and standardization in clinical research.

Internet Software & Services
11-50
Founded 2019
$15M raised

Description

  • Own product vision, strategy, roadmap, and execution from discovery through commercial launch.
  • Identify customer problems through interviews, workflow analysis, analytics, usability testing, and market research.
  • Design AI-enabled experiences using structured data, large language models, RAG, agents, automation, and structured content generation.
  • Define AI product requirements, evaluation criteria, quality metrics, confidence thresholds, transparency standards, and feedback mechanisms.
  • Collaborate with Engineering, Data Science, Design, Clinical SMEs, Commercial, and Customer Success teams throughout development.
  • Lead product planning, backlog prioritization, release planning, and customer adoption activities.
  • Define and monitor KPIs for adoption, engagement, customer satisfaction, workflow efficiency, AI quality, and business impact.
  • Use experimentation and product analytics to improve product performance and customer outcomes.
  • Communicate priorities, tradeoffs, and progress to executives and cross-functional stakeholders.
  • Mentor Associate Product Managers and promote customer-focused, data-driven product practices.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, Life Sciences, Business, or a related field.
  • 5+ years of product management experience building enterprise software or SaaS products.
  • Demonstrated success leading products from discovery through commercial launch.
  • Strong experience in customer discovery, product strategy, roadmap development, and prioritization.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities with a data-driven approach.
  • Ability to influence cross-functional teams without direct authority.
  • Experience building products incorporating artificial intelligence or machine learning (preferred).
  • Familiarity with LLMs such as Claude or ChatGPT, RAG, AI agents, semantic search, vector databases, and prompt engineering (preferred).
  • Experience with production AI delivery, AI evaluation frameworks, regulated industries, cloud platforms, APIs, or modern data architectures (preferred).

Benefits

  • Annual salary range of $165,000–$194,000, depending on experience, skills, and location.
  • Equity and stock option plan, with equity positioned as a significant part of total compensation.
  • Medical, dental, and vision insurance.
  • 401(k), life insurance, and short- and long-term disability coverage.
  • Flexible vacation policy, paid sick leave, and paid public holidays.
  • Training and development reimbursement.
  • Hybrid work environment and peer-to-peer bonus program.
  • Company events and San Diego headquarters amenities, including a gym and restaurant tenant discount.

Interested in this position?

Apply directly on the company website

Apply Now

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