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Senior Director of Financial Planners

3 months ago
United States
Full-time
Lead
Operations Manager
Operations
Apply Now
Facet

Facet

Facet provides unbiased, personalized, and affordable financial planning services for every facet of life. Their certified financial planners offer advice on financial planning, retirement planning, investing, and more. From starting a business to buyi...

Capital Markets
251-1K
$58M raised
View All Jobs 11

Description

  • Manage and scale the Planning Leadership Team, coaching managers to develop top talent and deliver high-quality advice.
  • Oversee the strategic health and capacity of the planning organization to balance workforce demand with member experience.
  • Serve as the VP of Planning & Member Experience’s operational proxy and make independent tactical decisions as needed.
  • Own core performance metrics including pod NPS, planner capacity, and member action on advice.
  • Lead adoption of new technology and help planners become more effective through AI-fluent, tech-integrated workflows.
  • Ensure consistent, high-quality member experiences across all touchpoints through functional alignment.
  • Translate complex business strategies into clear messaging that inspires action and supports talent growth.
  • Guide the team through structural and operational change while maintaining performance and morale.
  • Coach planners and leaders on the human side of financial advice, including empathy, connection, and behavior change.

Requirements

  • CFP® designation is required.
  • 12+ years of experience in financial planning or related services, with direct experience as a financial planner.
  • 5+ years of manager-of-managers experience.
  • Exceptional strategic thinking, communication, emotional intelligence, and complex problem-solving skills.
  • Proven experience leading large organizations of 50+ people through rapid growth and change.
  • Experience with financial technology is a plus.
  • Experience in specialized advice such as tax, estate planning, or insurance is a plus.
  • Demonstrated ability to coach leaders and build a high-performing leadership bench.
  • Strong adaptability, process orientation, and ability to build structured frameworks and feedback loops.
  • High empathy and the ability to build trust, handle pushback, and lead teams through change.

Benefits

  • $200,000 - $250,000 base salary plus bonus, depending on experience, knowledge, and skills.
  • Equity in the form of ISO options.
  • Flexible PTO.
  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Short- and long-term disability insurance paid by Facet.
  • Life insurance and paid parental leave.
  • Certification and wellness reimbursement programs.
  • Work from anywhere in the US.

Interested in this position?

Apply directly on the company website

Apply Now

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