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Associate Technical Sales & Solutions Engineer (Norfolk, VA)

3 weeks, 5 days ago
United States
Full-time
Entry Level
Sales Engineer
Customer and Technical Support
Apply Now
Evolv

Evolv

Evolv is a full-service website design company based in Asheville, NC, with over 12 years of experience. Specializing in small business website design, e-newsletters, and consulting, Evolv offers affordable and professional solutions to help businesses...

Internet Software & Services
11-50
Founded 1998
View All Jobs 8

Description

  • Install full Evolv systems on customer sites, including site preparation, equipment setup, configuration, and validation.
  • Train operators and administrators, adapting delivery to different customer verticals and environments.
  • Provide on-site go-live support, troubleshoot minor issues, and confirm readiness before handoff.
  • Support channel partner certification and training for deployment and operator readiness.
  • Conduct site surveys, pilots, demos, and proof-of-concept activities as part of pre-sales support.
  • Create or contribute to ConOps documents and other pre-sales or deployment documentation.
  • Own small deployments independently and serve as onsite lead for larger deployments when needed.
  • Complete post-deployment QA checklists, hand off notes to Customer Success/Support, and follow Evolv standards.
  • Resolve basic installation and configuration issues, including connectivity and setup validation.
  • Work closely with sales, deployment, and customer teams to ensure smooth implementation and customer success.

Requirements

  • Willingness to travel extensively, with more than 70% of time on the road and typically 3–5 days away from home per week.
  • Availability to work some nights and weekends during customer peak event times.
  • Ability to lift and position equipment, including loading and unloading from trucks and using liftgates.
  • Ability to stand and perform physically demanding tasks for extended periods, including 12–15 hour shifts when required.
  • Professional Service Technician certifications on all Evolv Express generations and Expedite, or ability to achieve them quickly.
  • Professional Certification covering core presales activities and documentation standards, or ability to earn it within the role.
  • Experience supporting system installations, troubleshooting, training, or field deployments.
  • Ability to run site surveys independently and support pre-sales tasks such as pilots, demos, and PoCs.
  • Preferred location in the Norfolk, VA metro area; candidates in Virginia with access to major transportation hubs are preferred.
  • Reasonable accommodations are available for individuals with disabilities to perform essential functions.

Benefits

  • Base salary range of $53,000 to $90,000.
  • Competitive target bonus.
  • Equity as part of the total compensation package.
  • Medical, dental, and vision insurance.
  • Health Savings Account (HSA).
  • 401(k) plan with 2% company match.
  • Flexible Paid Time Off (PTO).
  • Quarterly stipend for perks and benefits.
  • Tuition reimbursement for ongoing learning and development.
  • Subscription to Calm.

Interested in this position?

Apply directly on the company website

Apply Now

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