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VP, Strategic Account Management

1 hour, 7 minutes ago
United States
Full-time
Executive
Customer Success
Customer and Technical Support
CRM Salesforce
Apply Now
Everbridge

Everbridge

Everbridge provides a comprehensive software platform that automates and enhances organizations' responses to critical events, ensuring the safety of individuals and the continuity of business operations during emergencies such as natural disasters, cy...

Internet Software & Services
1K-5K
Founded 2002
View All Jobs 12

Description

  • Lead, coach, and develop a high-performing team of Strategic Account Managers.
  • Build and execute account strategies to improve retention, expansion, adoption, and customer value.
  • Strengthen executive-level customer relationships and act as a trusted resilience partner.
  • Identify growth opportunities and partner with Account Executives to expand existing accounts.
  • Create scalable playbooks, campaigns, and training to improve solution-selling capabilities.
  • Serve as executive sponsor for key accounts during renewals, negotiations, and strategic opportunities.
  • Partner with Sales, Customer Success, Product, Marketing, and Professional Services to deliver a strong customer experience.
  • Lead account, pipeline, territory, and forecast reviews while removing barriers to success.
  • Deliver accurate forecasts and communicate performance, risks, and opportunities to senior leadership.
  • Maintain deep knowledge of the market, Everbridge solutions, and competitive differentiators.

Requirements

  • 15+ years of enterprise software sales, account management, or related commercial experience.
  • 10+ years of successful leadership experience in a SaaS sales or account management organization.
  • Proven record of improving retention, expanding strategic accounts, and achieving revenue targets.
  • Demonstrated success recruiting, coaching, and retaining high-performing teams.
  • Strong executive presence and ability to build trusted relationships across complex organizations.
  • Expertise in consultative selling, account planning, opportunity development, and negotiation.
  • Strong analytical, problem-solving, presentation, and communication skills.
  • Proficiency with Salesforce or a comparable CRM platform.
  • Fluency in English and willingness to travel approximately 30–40%.
  • Bachelor’s degree in business, finance, economics, marketing, communications, engineering, or a related field (preferred).
  • Experience in critical communications, telecommunications, business continuity, disaster recovery, resilience, security, or related technologies (preferred).

Benefits

  • Base salary range of $174,000 to $249,000 per year.
  • Variable compensation opportunity.
  • Healthcare and dental coverage.
  • Parental planning benefits.
  • Mental health benefits.
  • Disability income benefits.
  • Life and AD&D insurance.
  • 401(k) plan with company match.
  • Paid time off.
  • Fitness reimbursements.

Interested in this position?

Apply directly on the company website

Apply Now

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