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Sales Operation Support Manager

1 month, 2 weeks ago
United Kingdom
Full-time
Mid Level
Sales Operations
Sales and Business Development
Salesforce
Apply Now
ESG News

ESG News

ESG News operates as a pioneering ESG media platform in Bulgaria, providing comprehensive news and insights on sustainability, ESG investing, events, and policy developments.

Internet Software & Services
11-50
Founded 2022
View All Jobs 6

Description

  • Maximise conversion of marketing-qualified leads into sales-qualified leads.
  • Analyse marketing and sales data to improve pipeline efficiency and conversion rates.
  • Nurture early-stage opportunities and surface new revenue potential.
  • Support the renewal process for existing clients when required.
  • Maintain accurate and up-to-date customer records in Salesforce and follow best practices.
  • Partner with the Global Head of Sales and sales representatives to align priorities and activities.
  • Collaborate with Legal, Tax, Operations and Finance teams to support deal progression.
  • Capture and share client and market feedback to inform product development and improvements.
  • Contribute to reporting, data analysis and ad hoc commercial projects.
  • Ensure all sales support activities are delivered accurately and within deadlines.

Requirements

  • Previous experience in sales, sales operations, or a sales support role.
  • Strong ability to prioritise activities that drive commercial impact.
  • Client-focused mindset with a commitment to excellent customer service.
  • Confident communication and interpersonal skills.
  • Experience presenting and articulating the value of products or services.
  • High attention to detail with a thorough and accurate approach.
  • Proven problem-solving and influencing skills.
  • Strong organisational and planning capabilities.
  • Ability to work independently and collaboratively within a team.
  • Adaptable and comfortable working in a fast-paced, evolving environment.
  • Experience using CRM systems, ideally Salesforce.
  • Proficiency in Microsoft Office and Google Workspace.
  • Interest in data quality, reporting, and maintenance.
  • Additional language skills.

Benefits

  • Generous annual leave.
  • Medical cover.
  • Inclusive parental leave packages.
  • Subsidised gym memberships.
  • Opportunities to give back to the community.
  • 50% hybrid working model with two to three days onsite.
  • Flexible working pattern requests accommodated where feasible.

Interested in this position?

Apply directly on the company website

Apply Now

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