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Iterable & Email Marketing Ops Consultant

13 hours, 23 minutes ago
United States
Contract
Mid Level
Email Marketing Manager
Marketing and Growth
Email Marketing Salesforce
Apply Now
Epic for Kids

Epic for Kids

Epic for Kids (getepic.com) is a leading digital media brand providing unlimited access to 40,000+ high-quality books, audiobooks, and videos for kids 12 and under. With partnerships with 250 top publishers, Epic encourages kids to explore their intere...

Internet Software & Services
51-200
Founded 2013
$52M raised
View All Jobs 2

Description

  • Complete QA and launch of the new educator onboarding journey, retiring the old journey without a coverage gap.
  • Build, launch, monitor, and report on additional educator journeys in priority order.
  • Audit active Iterable journeys and campaigns for incorrect audiences, overlapping programs, and unintended sends.
  • Create and implement a pre-launch QA checklist and sign-off process for email campaigns.
  • Review and improve end-to-end email campaign intake, workflow, ownership, approvals, and checks across teams.
  • Review and implement educator and family conversion tracking in Iterable, including required product-event data.
  • Support Iterable SMS setup and define the first educator SMS use case, opt-in, and compliance requirements.
  • Map email programs across educator, school, district, family, and prospect segments and develop a two-quarter engagement roadmap.
  • Document journey logic, naming conventions, QA procedures, and troubleshooting guidance, and hand off the playbook to the Email team.
  • Provide weekly status updates and participate in weekly check-ins.

Requirements

  • 3+ years of hands-on Iterable experience, including journeys, segmentation, triggers, data feeds, and QA.
  • Lifecycle email experience across multiple user segments.
  • Experience setting up conversion or event tracking and reporting on email performance.
  • Email marketing operations experience covering campaign intake, workflows, QA, and cross-functional approvals.
  • Ability to deliver clear, practical recommendations collaboratively with an in-house team.
  • Comfort working remotely and independently.
  • Experience in EdTech, K-12, or freemium products (preferred).
  • Experience with Iterable SMS setup (preferred).
  • Experience with Salesforce and Iterable integrations (preferred).
  • Knowledge of email deliverability and domain reputation (preferred).

Benefits

  • 12-week contract engagement.
  • Remote, independent work arrangement.
  • Collaboration with a global team focused on children's education and literacy.

Interested in this position?

Apply directly on the company website

Apply Now

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