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Strategic Account Manager

3 weeks, 5 days ago
United States
Full-time
Lead
Account Manager
Sales and Business Development
Apply Now
Envoy Global

Envoy Global

Envoy Global provides a seamless immigration management platform with top-tier legal representation and technology, empowering companies to hire and manage global workforces efficiently.

Professional Services
251-1K
Founded 1998
$27M raised
View All Jobs 4

Description

  • Collaborate with Envoy Global teams and affiliated law firm staff to plan and execute client service delivery.
  • Provide clients with global policy and expansion strategy guidance.
  • Identify opportunities to expand client programs and broaden the geographical scope of services.
  • Offer global immigration knowledge, recommendations, and support aligned to client goals and questions.
  • Partner with Knowledge Management and Marketing teams to track immigration trends and update clients on relevant issues.
  • Lead, motivate, and manage account managers to achieve goals and maintain a culture of excellence.
  • Deliver business reviews and conduct recurring client check-ins.
  • Serve as the strategic and escalatory point of contact for assigned client accounts.
  • Maintain up-to-date visibility into client account status and activity and report account health to leadership.
  • Resolve escalations, conduct root cause analysis, and partner on pricing schedules and contracts.
  • Participate in and lead internal trainings for account management team members and affiliated firms.

Requirements

  • 8+ years of experience in a client relationship role.
  • 4+ years of experience in corporate/business immigration.
  • 1+ year of experience managing or supervising team members.
  • Team or people leadership experience preferred.
  • Excellent relationship-building skills across client and internal stakeholders.
  • Ability to synthesize information from governments, legal experts, external legal parties, and internal teams through an immigration lens.
  • Strong time management, multitasking, and interpersonal skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently while valuing collaboration and teamwork.
  • Ability to work in a team environment and influence others.

Benefits

  • Fully remote opportunity open to candidates residing anywhere within the U.S.
  • Salary range of $95,000-$125,000.

Interested in this position?

Apply directly on the company website

Apply Now

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