Supervisor, Zero Balance Denials (REMOTE)

2 weeks, 4 days ago
Full-time
Lead
Customer and Technical Support
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
251-1K
Founded 2000

Description

  • Supervise, coach, train, and support Zero Balance team members.
  • Manage hiring, onboarding, performance evaluations, corrective action, and other employee lifecycle activities.
  • Identify and pursue recovery opportunities across large inventories of zero-balance hospital claims.
  • Analyze claim payments, payer documentation, and contractual reimbursement using EnableComp systems.
  • Prepare bill packets, appeal letters, and supporting documentation, including medical records and implant invoices.
  • Conduct payer follow-up to secure accurate and timely reimbursement.
  • Apply CPT, ICD-10, and modifier knowledge to support claim accuracy and appeal success.
  • Perform quality-control reviews for compliance, due diligence, and workflow adherence.
  • Serve as an escalation point for access issues and claim-resolution roadblocks.
  • Coordinate with clients, Data Analytics, Data, Product, and leadership teams on issues, process improvements, and special projects.

Requirements

  • High school diploma or GED required; associate or bachelor’s degree preferred.
  • 5+ years of experience in healthcare, including zero-balance operations.
  • 5+ years of client-facing or customer service experience.
  • 2–5 years of supervisory experience.
  • 5+ years of commercial or government billing and collections experience.
  • Strong experience in hospital revenue cycle operations, zero-balance, or underpayment recovery.
  • Expert understanding of payer/provider claims processing and related data requirements.
  • Experience with payer portals, claims systems, revenue cycle technology, and outsourced or contingency-based recovery programs.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook.
  • Strong communication, analytical, problem-solving, coaching, prioritization, and customer service skills; regular attendance and ability to sit for extended periods required.

Benefits

  • Professional growth and development support, including training, coaching, and career resources.
  • Flexible, family-oriented culture that supports work-life balance.
  • Equal opportunity workplace committed to inclusion and nondiscrimination.
  • Collaborative work environment centered on employee support and shared goals.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Global Director - Accounts Payable

CAI Construction & Engineering

CAI is seeking a Global Director, Accounts Payable and Procurement to lead its worldwide procure-to-pay finance process, strengthening purchasing, payment operations, controls, reporting, and integration across entities.

5 hours, 47 minutes ago

Operations Manager-6345

Dan.com - a GoDaddy brand Internet Software & Services

itD is seeking a remote Operations Manager for a 10-month contract supporting a leading global technology company’s data center site selection team by managing approvals, platform implementation, reporting, and leadership communications during planned leave coverage.

Agile
6 hours, 2 minutes ago

Director of Commercial Services, LV and Fiber Deployment

Nscale 501-1000 information technology & services

Nscale is seeking a Director to lead its North American commercial services group for low-voltage and fiber deployment, standardizing process, vendor management, procurement, and accounting support across campuses.

6 hours, 17 minutes ago

ABA Director of Credentialing

Coyne & Associates 51-250 Diversified Consumer Services

The Director of Credentialing & Provider Enrollment will lead credentialing, enrollment, contracting, compliance, and accreditation operations for a growing ABA therapy organization serving children and adolescents across four affiliated companies in 10 states.

Salesforce
6 hours, 47 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers