Sales & Conversion Specialist - EMPBRAD01

3 weeks ago
Full-time
Junior
Sales and Business Development
Employmate

Employmate

Employmate is a company that offers full-time remote staffing solutions and continuous management support to help businesses scale and succeed. They provide tailored candidate connections, set up entire departments, and equip teams with the best tools ...

Professional Services

Description

  • Respond promptly to inbound enquiries from website forms, booking requests, and other channels.
  • Engage prospective patients by phone, email, and messaging to understand their needs and encourage bookings.
  • Explain services, treatment options, and pricing clearly and professionally.
  • Address objections, provide reassurance, and build trust with prospective patients.
  • Secure confirmed appointments and ensure accurate data entry into the scheduling system.
  • Follow up on unconfirmed leads to improve conversion rates.
  • Track and manage leads in CRM tools and maintain detailed interaction records.
  • Meet monthly and quarterly conversion targets and report on conversion metrics.
  • Work with marketing and clinical teams to ensure smooth handover of booked patients.
  • Provide feedback on lead quality and campaign effectiveness.

Requirements

  • Proven track record in sales, lead conversion, or customer service, with healthcare or service industry experience preferred.
  • Excellent verbal and written communication skills with the ability to build rapport quickly.
  • Strong persuasion and negotiation skills with a consultative approach.
  • Familiarity with CRM systems and online booking platforms.
  • Ability to manage multiple leads and follow-ups efficiently.
  • An empathetic and patient-focused mindset.
  • Comfortable working toward KPIs and performance goals.
  • Must be able to work Monday to Friday, 9am–5pm AWST (03:00am–11:00am South African time).
  • South Africa-based and fully remote availability.

Benefits

  • Fully remote role.
  • Salary range of R30,000 per month depending on experience.

Interested in this position?

Apply directly on the company website

Apply Now

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