LPN/LVN Care Coordinator - Fully Remote

9 hours, 16 minutes ago
Full-time
Mid Level
Customer and Technical Support
Empassion Health

Empassion Health

Empassion Health is a provider of Complete Care for patients with Advanced Illness, offering unique care programs to deliver more good days. The company empowers community providers and is committed to giving patients and families more good days at home.

Health Care Providers & Services
11-50
$27M raised

Description

  • Educate patients and families about the value and services of palliative care.
  • Connect eligible patients with palliative care providers and schedule appointments.
  • Answer questions from patients, caregivers, and providers about the program.
  • Triage patient needs and confirm encounters are accurately documented.
  • Review patient follow-up to help ensure high-quality care from network providers.
  • Review and close completed cases daily.
  • Balance clinical triage, patient calls, and administrative responsibilities.
  • Update clinical files and enter notes into internal systems.
  • Collaborate with supervisors and the Central Operations team through phone, Zoom, and Slack.

Requirements

  • Active LPN/LVN qualification with at least 3 years of experience.
  • At least 3 years of experience reading and updating clinical notes.
  • At least 1 year of relevant customer service call center experience.
  • Strong verbal, written, communication, and multitasking skills.
  • Empathetic, patient-focused approach to serving patients and caregivers.
  • Strategic, detail-oriented, and able to maintain high standards of care.
  • Comfort working with technology in a dynamic startup environment.
  • Reliable Wi-Fi connectivity for fully remote work.
  • Spanish-language proficiency is a plus but not required.

Benefits

  • Fully remote position within the United States.
  • Annual salary of $45,000–$50,000, or $22–$24 per hour for part-time work.
  • Training and resources provided to support success in the role.
  • Regular communication and collaboration through Zoom and Slack.

Interested in this position?

Apply directly on the company website

Apply Now

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