Senior Solutions Consultant

1 day, 13 hours ago
Full-time
Senior
Customer and Technical Support
Elite Technology

Elite Technology

Elite Technology provides telecommunication solutions with a focus on system design, integration, and maintenance. Offering effective solutions from top vendors like Ericsson and Huawei, we specialize in Atoll radio network planning and iBwave building...

Diversified Telecommunication Services
1-10
Founded 2020

Description

  • Deliver billable consulting services for law-firm clients, including process and solution design, configuration, testing support, classroom training, and go-live support.
  • Lead functional requirements definition and partner with Project Management and Technical Consultants to develop implementation plans and tasks.
  • Create project documentation, including functional requirements definitions, requirement specifications, training strategies, and testing strategies.
  • Identify, communicate, and drive resolution of project issues with clients, project teams, and the Support Desk.
  • Deliver project assignments within defined scope, budget, and schedule.
  • Maintain current functional knowledge of Elite software modules.
  • Collaborate across departments in a matrix organization and contribute to remote team learning, internal initiatives, and projects.
  • Provide ongoing guidance to support successful solution implementation and client adoption.

Requirements

  • Bachelor’s degree in business management, accounting, or an equivalent combination of education and experience.
  • 6–8 years of consulting experience; legal or accounting background preferred.
  • Experience in a system accounting role or similar position.
  • Experience implementing legal practice management systems, such as Elite Enterprise, Elite 3E, or similar platforms (preferred).
  • Experience as a Functional Consultant implementing ERP systems such as SAP or Oracle (preferred).
  • End-to-end knowledge of law-firm operations, including collections, conflicts, paperless processes, and electronic billing (preferred).
  • Strong analytical, process design, problem-solving, quantitative reasoning, and workflow modeling skills.
  • Excellent organizational, time-management, verbal, written, and presentation skills for technical and non-technical audiences.
  • Proficiency with Microsoft Word, Excel, PowerPoint, Project, and Visio; Power BI experience is a plus.
  • Ability to travel more than 50% as business needs require; authorization to work in the U.S. is required, and sponsorship is not available.

Benefits

  • Base salary of $130,500–$145,000 plus a variable compensation component.
  • Comprehensive health, dental, and vision coverage.
  • Retirement savings plan with employer contribution.
  • Professional development opportunities.
  • Time off and wellness initiatives.
  • Employee Assistance Program and a free premium Calm subscription.
  • Generous global parental leave.
  • Flexible remote work model, with optional hybrid workspace access in select office locations.

Interested in this position?

Apply directly on the company website

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