Technical Engineer (m/w/d)

1 hour, 22 minutes ago
Full-time
Junior
DevOps and Infrastructure
Element

Element

Element is a Matrix-based end-to-end encrypted messenger and collaboration app, offering secure and decentralized communication for individuals and organizations.

Communications Equipment
51-250
Founded 2017
$48M raised

Description

  • Provide technical support for cloud and on-premise customers.
  • Join customer calls to analyze installation and operational issues.
  • Reproduce technical errors in test environments.
  • Work closely with product and development teams as the customer voice.
  • Share customer feedback to help improve the product.

Requirements

  • Very good German and English language skills.
  • Experience with Linux and open-source software support.
  • Understanding of web technologies and client-server architecture.
  • Strong willingness to learn and quickly ramp up on new technical topics.
  • Scripting knowledge in Python, JavaScript, or Rust is a plus.
  • Knowledge of Kubernetes, Helm, Ansible, and SQL is a plus.
  • Experience with Matrix is a plus.

Benefits

  • Equity options and annual bonus.
  • Flexible working hours and a family-friendly environment.
  • Access to Plumm, a mental health platform.
  • €500 one-time home office allowance.
  • €240 monthly coworking allowance.
  • Salary up to €50,000.

Interested in this position?

Apply directly on the company website

Apply Now

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