Senior Resource Management & Staffing Lead

5 days, 23 hours ago
Full-time
Senior
Operations
Egen.ai

Egen.ai

Egen.ai specializes in providing technology services that leverage cloud computing, data analytics, and artificial intelligence to enhance document intelligence and drive productivity and growth for its clients.

IT Services
Founded 2000

Description

  • Own the full lifecycle of global staffing requests across active and upcoming client engagements.
  • Partner with Sales, Pre-Sales, and Delivery leadership to understand project scope, timing, skill requirements, and client priorities.
  • Match consultants to project roles based on skills, experience, availability, regionality, utilization targets, and career development goals.
  • Manage and optimize the bench by identifying short-term deployment opportunities and longer-term skill or capacity gaps.
  • Align with Practice Leads on common hiring profiles and global level definitions.
  • Maintain a forward-looking view of demand versus available capacity and translate forecasts into staffing plans.
  • Collaborate with Talent Acquisition to open new requisitions, define role requirements, and prioritize hiring when internal supply is insufficient.
  • Lead staffing cadences and ensure clear communication across stakeholders.
  • Produce reporting and insights on utilization, capacity, staffing gaps, and trends for leadership.
  • Support mid- and long-term workforce planning aligned to company growth strategy.

Requirements

  • 7+ years of experience in professional services operations.
  • At least 5 years of experience in resource management, staffing, or workforce planning within an IT/consulting environment.
  • Willingness to operate in a hands-on, execution-focused role.
  • Experience with Professional Services Automation (PSA) and related operational systems.
  • Experience with Certinia and Salesforce preferred.
  • Proven experience managing technical staffing across multiple concurrent, global engagements with competing priorities.
  • Strong understanding of consulting delivery models, utilization, and capacity planning.
  • Highly data-driven, with comfort using metrics, dashboards, aggregated data, data queries, and GenAI tools to solve problems and inform decisions.
  • Familiarity with modern technology consulting skillsets such as cloud, data, engineering, platforms, GenAI, or ML/Data.
  • Excellent communication and stakeholder management skills.
  • Exceptionally organized, proactive, and comfortable operating with ambiguity.

Benefits

  • Competitive salary.
  • Comprehensive health insurance.
  • Paid leave, including vacation/PTO.
  • Paid holidays.
  • Sick leave.
  • Parental leave.
  • Bereavement leave.
  • 401(k) employer match.
  • Employee referral bonuses.

Interested in this position?

Apply directly on the company website

Apply Now

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