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Director, Data Management

4 days, 6 hours ago
United States
Full-time
Executive
Operations Manager
Data Science and Analytics
Agile
Apply Now
eClinical Solutions

eClinical Solutions

eClinical Solutions is a leading provider of clinical data management solutions, offering software and services that enable organizations to maximize the value of their clinical data. Their elluminate platform empowers users with complete access to sta...

Professional Services
251-1K
Founded 2006
View All Jobs 10

Description

  • Provide day-to-day leadership, operational oversight, and strategic direction for Clinical Data Management teams delivering global programs and studies.
  • Ensure high-quality, timely, and cost-effective delivery of clinical data management services that meet customer, contractual, and organizational expectations.
  • Drive operational excellence through planning, resource management, risk management, financial oversight, and performance monitoring.
  • Establish, track, and report operational metrics for quality, productivity, utilization, customer satisfaction, delivery predictability, revenue, and margin.
  • Identify, escalate, and resolve operational, quality, and delivery risks that affect customer outcomes or business performance.
  • Build, coach, mentor, and retain high-performing Clinical Data Management professionals.
  • Lead workforce planning, resource forecasting, succession planning, and capability development.
  • Ensure compliance with SOPs, ICH/GCP guidelines, regulatory requirements, and applicable quality standards.
  • Partner with customers, internal stakeholders, Product, Technology, and cross-functional teams to support successful program execution and transformation initiatives.
  • Lead modernization efforts using AI/ML-enabled data review, advanced analytics, automation, and RBQM/RBDM methodologies.
  • Champion adoption of the elluminate platform and related technologies within operational workflows.
  • Support business development through proposal support, customer presentations, strategic consulting, and sponsor engagements.

Requirements

  • Bachelor's degree in Life Sciences, Health Sciences, Nursing, Pharmacy, Biotechnology, or a related discipline, or equivalent work experience.
  • Minimum of 12 years of progressive Clinical Data Management experience.
  • Experience leading global delivery teams and customer-facing data management programs.
  • Demonstrated experience leading Clinical Data Management organizations or teams and multiple concurrent customer programs and studies.
  • Experience managing customer relationships and leading customer-facing delivery organizations.
  • Experience supporting modernization initiatives, analytics-driven processes, automation, or AI-enabled capabilities preferred.
  • Strong leadership and organizational management skills with experience building and leading high-performing teams.
  • Proven ability to drive operational excellence, delivery quality, customer satisfaction, and financial performance.
  • Strong people leadership skills, including coaching, mentoring, performance management, talent development, and succession planning.
  • Experience leading organizational change and driving adoption of modern Clinical Data Management practices, technologies, and operating models.
  • Ability to lead cross-functional initiatives and influence stakeholders across Operations, Product, Technology, and Customer organizations.
  • Experience operationalizing AI/ML-enabled data review, analytics-driven oversight, automation, and RBQM/RBDM methodologies.
  • Strong project and operational management skills, including resource planning, financial management, risk management, and prioritization.
  • Excellent verbal, written, presentation, and interpersonal communication skills.
  • Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced, customer-focused environment.
  • Strong knowledge of Clinical Data Management processes, clinical trial methodology, ICH/GCP guidelines, and 21 CFR Part 11 requirements.
  • Strong experience with Electronic Data Capture (EDC) and Clinical Data Management systems; Medidata Rave experience preferred.
  • Experience with modern clinical data platforms, SaaS-based solutions, and data acquisition technologies; elluminate experience is a strong plus.

Benefits

  • US pay range of $150,000 to $180,000 USD.
  • Remote work recognition, including the 2025 Top Workplaces USA Award for Remote Work.
  • Top Workplaces Culture Excellence Awards recognizing company vision, values, and work-life balance.
  • Inclusive, people-first culture that values diversity and individual experiences.
  • Opportunity to learn, grow, and continuously improve in a fast-growing company.
  • Chance to impact the future of healthcare.
  • Equal opportunity employer committed to hiring based on qualifications, merit, culture fit, and business need.

Interested in this position?

Apply directly on the company website

Apply Now

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