Project Coordinator

3 hours, 25 minutes ago
Full-time
Junior
Operations
DYOPATH

DYOPATH

DYOPATH, a leading MSP, empowers organizations with trusted IT solutions and exceptional customer service, formed through the merger of industry leaders to combat cyber threats and IT challenges effectively.

Internet Software & Services
251-1K
Founded 1994

Description

  • Coordinate project activities, resources, schedules, and documentation to support successful delivery.
  • Partner with Project Managers, engineers, and clients to keep projects on track, within budget, and aligned with business objectives.
  • Support client onboarding through documentation, knowledge management, and process coordination.
  • Identify risks, remove roadblocks, and escalate issues when needed to keep work moving.
  • Serve as a communication link between clients, stakeholders, and internal teams.
  • Track project progress, milestones, budgets, deliverables, hours, and contract true-ups.
  • Participate in onboarding and discovery sessions to understand client environments and requirements.
  • Create, maintain, and organize Knowledge Base Articles, project plans, reports, and operational documentation.
  • Develop standardized templates, workflows, guides, user instructions, and training materials.
  • Support go-live readiness, client adoption, and continuous improvement across project and onboarding workflows.

Requirements

  • Experience in project coordination, project administration, project management support, or a related role.
  • Strong organization, time management, and prioritization skills.
  • Excellent written and verbal communication skills.
  • Experience working with multiple stakeholders and cross-functional teams.
  • Strong documentation and reporting skills.
  • Ability to identify issues, analyze risks, and support resolutions.
  • Proficiency with Microsoft Office and project tracking tools.
  • Experience supporting IT, MSP, or technology-related projects (preferred).
  • Familiarity with onboarding, service delivery, or knowledge management processes (preferred).
  • Experience creating documentation, workflows, training materials, or KBAs, and exposure to Power BI, Helix, or similar operational platforms (preferred).

Benefits

  • Monthly salary of 34,000 MXN.
  • Remote work location in Mexico.
  • 1st shift schedule: 8 a.m. to 5 p.m. CST, Monday through Friday.
  • Aguinaldo of 25 days, above the legal requirement.
  • Vacation plus 25% premium.
  • IMSS plus major medical insurance for the employee and family.
  • Monthly savings fund and pantry vouchers.
  • Quarterly performance bonus opportunities.
  • Paid leave for parental, marriage, and bereavement events.

Interested in this position?

Apply directly on the company website

Apply Now

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