RemoteLeaf Logo
Log in Sign up

GM, Insurance

1 month, 3 weeks ago
United States, Canada
Full-time
Lead
Operations Manager
Operations
Agile
Apply Now
Dutch

Dutch

Dutch provides high-quality online veterinary care, offering 24/7 access to pet treatments and prescriptions delivered directly to pet owners.

Professional Services
11-50
Founded 2021
$43M raised
View All Jobs 8

Description

  • Own Dutch’s pet insurance vertical end-to-end, including strategy, launch, growth, operations, and financial performance.
  • Develop the business plan for Dutch Insurance, including revenue model, margin profile, customer acquisition strategy, retention strategy, and growth roadmap.
  • Lead the work required to make Dutch Insurance available nationally across all 50 states.
  • Partner with legal, compliance, carriers, brokers, TPAs, and other external partners to ensure the offering is compliant, scalable, and operationally sound.
  • Evaluate and manage insurance partnership structures, including carrier relationships, agency/broker models, underwriting partners, claims partners, and MGA-style opportunities.
  • Define the customer experience across quote, purchase, onboarding, claims education, renewal, and ongoing member engagement.
  • Work cross-functionally with product, engineering, marketing, lifecycle, CX, clinical, legal, and finance to integrate insurance into the Dutch member experience.
  • Build and optimize the insurance funnel, including pricing presentation, plan positioning, conversion, attach rate, and cross-sell opportunities.
  • Own the insurance P&L, including revenue, CAC, contribution margin, retention, partner economics, and operating costs.
  • Develop dashboards, reporting, and operating cadences to track business health and identify new growth opportunities.

Requirements

  • 8+ years of relevant experience in insurance, consumer fintech, healthcare, pet care, marketplace, subscription, or regulated consumer businesses.
  • Experience owning a business line, product line, marketplace, or P&L with measurable revenue and margin accountability.
  • Strong understanding of insurance business models, including carrier partnerships, distribution, brokerage/agency models, claims operations, compliance, and state-by-state regulatory considerations.
  • Proven ability to build and scale a new business, product, or market from early stage to meaningful revenue.
  • Highly analytical operator who can translate data into commercial decisions.
  • Strong cross-functional leadership skills with the ability to align product, marketing, legal, operations, finance, and external partners.
  • Excellent judgment in regulated, complex, or ambiguous environments.
  • Strong commercial instincts around pricing, packaging, conversion, retention, and unit economics.
  • Ability to move quickly while maintaining a high bar for compliance, customer experience, and operational quality.
  • Must reside in Canada or one of these states: Tennessee, California, Illinois, Florida, Iowa, North Carolina, New Jersey, New York, Texas, Oregon, Colorado, or Washington.
  • Preferred: Experience in pet insurance, health insurance, property & casualty insurance, embedded insurance, or consumer insurance distribution.
  • Preferred: Experience launching insurance products across multiple states.
  • Preferred: Experience working with carriers, MGAs, brokers, TPAs, claims administrators, or reinsurance partners.
  • Preferred: Experience in a high-growth startup or marketplace environment.
  • Preferred: Familiarity with subscription, telehealth, pharmacy, veterinary, or healthcare-adjacent business models.
  • Preferred: Experience building financial models, board-level reporting, and business-line operating plans.

Benefits

  • Competitive compensation of $175,000–$250,000 base salary, plus equity and performance-based incentives.
  • Health, dental, and vision insurance.
  • Flexible PTO.
  • Remote-first culture.
  • The chance to make a meaningful impact on pets and the people who love them.
  • The opportunity to help build one of the most important consumer healthcare companies in pet care.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Jukebox Health

Senior Manager, Construction Operations

Jukebox Health 11-50 Health Care Providers & Services

Jukebox Health is hiring a Senior Manager, Construction Operations to run the operating rhythm for its Regional Project Manager team and ensure home modification installations meet timeline, budget, and quality standards at scale.

United States Full-time Senior Operations Manager
$115k-$125k
10 hours, 52 minutes ago
Central Transportation Services, Inc.

SOC Supervisor

Central Transportation Services, Inc. 11-50 transportation/trucking/railroad

CTS is seeking a remote SOC Supervisor to lead daily security operations, incident response, and team performance within its managed services environment.

United States Full-time Senior Operations Manager Security Analyst
$110k-$115k
SIEM
11 hours, 6 minutes ago
eLEND

Enterprise Production Manager

eLEND 51-250 Real Estate

eLEND is seeking an Enterprise Production Manager to oversee the enterprise lending production pipeline, coordinate across sales and operations, and ensure loans move efficiently from submission through closing.

United States Full-time Senior Operations Manager
11 hours, 6 minutes ago
QuintoAndar

Grupo QuintoAndar| Gerente de Planejamento e Performance

QuintoAndar 1K-5K Real Estate

Grupo QuintoAndar seeks a B2C Planning professional to connect strategy, performance, and execution in support of scalable growth and disciplined financial decision-making.

Brazil Full-time Lead Financial Analyst Operations Manager
11 hours, 22 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers