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Sales Manager

2 hours, 27 minutes ago
Mexico
Full-time
Mid Level
Sales Manager
Sales and Business Development
Apply Now
Drive Whip - Let's Make Moves

Drive Whip - Let's Make Moves

Drive Whip - Let's Make Moves (drivewhip.com) is a company that provides barrier-free customized vehicle leasing solutions for individuals looking to drive for rideshare or delivery services such as Uber, Lyft, and Instacart. They offer an all-inclusiv...

Consumer Services
11-50
Founded 2015
View All Jobs 2

Description

  • Contact approved drivers by phone, text, and email to explain services, schedule pickups, and drive conversion.
  • Guide drivers through onboarding, credit card authorization, deposits, invoices, and rental requirements.
  • Schedule vehicle pickups, assign VINs, lead orientations, and manage late rentals, no-shows, and win-back campaigns.
  • Partner with Applications and Compliance teams to verify driver documents and escalate eligibility concerns.
  • Provide support for driver issues involving mechanical problems, towing, and policy questions.
  • Monitor agent productivity, outreach volume, conversion, quality, and turnaround-time metrics.
  • Coach and support sales and onboarding staff while reinforcing accountability and SOP adherence.
  • Maintain accurate CRM records, reporting, notes, and pipeline tracking.
  • Coordinate with Applications, Compliance, HR, and Fleet Operations teams.
  • Identify workflow bottlenecks and help implement operational improvements in a changing startup environment.

Requirements

  • 3+ years of experience in sales, account management, onboarding, or operations.
  • Previous leadership, supervisory, or team lead experience preferred.
  • Experience in high-volume, process-driven environments.
  • Strong analytical, decision-making, verbal, and written communication skills.
  • Experience tracking productivity metrics and team performance.
  • Experience using CRM systems, spreadsheets, and workflow management tools.
  • Ability to review sensitive information and make judgment-based decisions.
  • Strong organization, attention to detail, customer focus, and closing ability.
  • Ability to balance personal sales responsibilities with team supervision and competing priorities.
  • Fluent or highly proficient in English; familiarity with Uber or Lyft is a bonus.
  • Ability to work at a computer for extended periods and lift up to 15 pounds if required.

Benefits

  • Fully remote work environment.
  • Growth opportunity within a rapidly expanding company.
  • Supportive and collaborative team environment.
  • Opportunity to lead a high-impact team supporting gig workers.
  • Reasonable accommodations available for qualified individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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