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Level 3 IT Systems Engineer

4 months ago
Anywhere
Full-time
Senior
Systems Engineer
DevOps and Infrastructure
Active Directory AWS Azure Cisco Fortinet Windows Server
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DistantJob - Remote Recruitment Agency

DistantJob - Remote Recruitment Agency

DistantJob is a boutique staffing IT agency that helps companies hire full-time remote developers directly under their management, focusing on finding top international tech talent and promoting company culture for long-term retention.

Internet Software & Services
51-250
Founded 2009
View All Jobs 9

Description

  • Provide remote technical support via phone, ticketing systems, and remote access tools.
  • Troubleshoot and resolve issues across networks, servers, endpoints, and cloud environments.
  • Design and implement solutions that improve security, uptime, and performance.
  • Manage and support Windows Server, Active Directory, and Microsoft 365 environments.
  • Administer virtualization platforms including VMware and Hyper-V.
  • Support and maintain cloud infrastructure in Azure and/or AWS.
  • Configure and manage firewalls such as SonicWall, Sophos, Fortinet, and Cisco.
  • Monitor systems using RMM tools and maintain clear documentation in ticketing systems.
  • Perform network, server, and security assessments following best practices.
  • Communicate clearly and proactively with clients and internal teams.

Requirements

  • 7–10 years of hands-on experience, ideally in an MSP environment.
  • Strong expertise in networking, Windows Server, Active Directory, and Microsoft 365.
  • Advanced experience with virtualization platforms such as VMware and Hyper-V.
  • Experience with cloud platforms including Azure and/or AWS.
  • Familiarity with firewalls, backup solutions such as Datto and Veeam, and RMM tools such as NinjaOne.
  • Excellent communication, organization, and time-management skills.
  • Proactive, results-oriented, and a strong team player.
  • Experience handling customer support via calls and tickets.
  • Professional-level English.
  • Technical sales experience is a nice to have.
  • CompTIA Network+ and/or CompTIA Security+ certification is preferred.
  • CCNA or CCIE Cisco certification is a plus.
  • Microsoft certifications in Azure, Office 365, or Security are preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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