Danish Speaking IT Customer Experts - Work In Athens, Greece

2 hours, 57 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide technical support for enterprise IT software and hardware solutions.
  • Troubleshoot user queries across multiple communication channels.
  • Record technical interactions accurately in CRM systems.
  • Collaborate with IT teams to escalate and resolve high-priority incidents.
  • Stay current with IT developments to deliver accurate solutions.
  • Provide premium customer service to IT clients in Danish.
  • Participate in professional development workshops focused on technical and customer service skills.

Requirements

  • Native or fluent Danish proficiency, spoken and written.
  • Strong English proficiency for an international IT environment.
  • Valid EU passport required.
  • Interest in building a career in Information Technology.
  • Strong problem-solving skills and a customer-centric mindset.
  • Previous IT support or customer care experience preferred.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salaries each year.
  • Monthly performance bonus.
  • Fully paid relocation package, including flights, transfers, and hotel accommodation.
  • Comprehensive technical training.
  • Full private health insurance.
  • Career advancement opportunities within the global IT industry.
  • More than 300 days of sunshine and access to Greece’s coastal lifestyle.

Interested in this position?

Apply directly on the company website

Apply Now

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