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Forward Deployed Engineer

10 hours, 15 minutes ago
United States
Full-time
Senior
AI Engineer
Software Development
Databricks DNS JavaScript JIRA LLM NetSuite OAuth Python Salesforce TypeScript
Apply Now
DigiCert,

DigiCert,

DigiCert: Leading CA in Utah, providing SSL certificates for secure encryption and authentication. Trusted by thousands, including Facebook, for digital trust solutions worldwide.

Professional Services
501-1000
Founded 2003
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Description

  • Embed with business functions to map workflows, data, and systems and identify high-value AI opportunities.
  • Own technical strategy for engagements, including build-versus-buy decisions and vendor evaluations.
  • Design, build, test, deploy, and support production AI agents, integrations, and automated workflows.
  • Implement retrieval, tool use, human-in-the-loop review, and integrations with existing systems of record.
  • Identify failure modes caused by fragmented data or unpredictable model behavior and design reliable safeguards.
  • Partner with IT, Security, and Engineering on model access, identity, permissions, data connectivity, observability, and evaluation.
  • Create reusable AI components and foundations that accelerate future deployments.
  • Measure and report business impact through baselines and quantified outcomes such as hours saved, costs avoided, and cycle-time reductions.
  • Train operators and power users so deployed systems remain effective after handoff.

Requirements

  • 4+ years of experience building, shipping, and supporting production software.
  • 2+ years of production LLM experience, including agents, retrieval, tool calling, MCP, and context engineering.
  • Ability to measure and improve AI-system performance and communicate its business value.
  • Strong Python or TypeScript/JavaScript coding skills, including testing, code review, and deployment.
  • Fluency with APIs, webhooks, data pipelines, and authentication technologies such as OAuth, SSO, and role-based access control.
  • Daily use of coding agents, with the ability to review and validate their output.
  • Ability to work directly with non-technical users and translate unfamiliar, complex processes into software solutions.
  • Sound judgment designing for security- and compliance-sensitive environments.
  • Clear written and verbal communication, including communicating technical and business cases to executives.
  • Experience with forward-deployed engineering, product management, early-stage engineering, enterprise platforms such as Salesforce, Microsoft 365, NetSuite, Jira, or Databricks, or SOX/FedRAMP environments is preferred.

Benefits

  • Base salary of $155,000–$200,000 USD, with potential bonus, equity, or other incentives.
  • Comprehensive health, dental, vision, life, and disability coverage.
  • Retirement savings program with company matching, including 401(k) or RRSP.
  • Generous paid time off, holidays, and vacation.
  • Paid parental leave and family support benefits.
  • Flexible spending accounts, health savings options, gym reimbursement, and wellness programs where applicable.
  • 24/7 Employee Assistance Program support for employees and families.
  • Education assistance, professional development, LinkedIn Learning, and continuous learning resources.

Interested in this position?

Apply directly on the company website

Apply Now

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