Group Director, Program Manager

44 minutes ago
Full-time
Senior
Project and Program Management
DEPT®

DEPT®

DEPT® is a full-service digital agency that combines creativity, technology, and data to deliver innovative digital products and services, helping brands grow and thrive in the evolving digital landscape.

Media
1K-5K

Description

  • Design, own, and refine intake and triage processes for technical consultations, prototypes, and production work.
  • Facilitate office hours and advisory sessions to clarify business requirements and improve prototypes before development.
  • Plan phased rollouts and manage intake volume against engineering capacity.
  • Coordinate decentralized business units, central engineering teams, enterprise product sponsors, and technical product managers.
  • Prioritize requests and align localized initiatives with corporate roadmaps.
  • Forecast demand and adjust engineering capacity to support program growth.
  • Codify local learnings and successful solutions into repeatable enterprise playbooks.
  • Define program success measures, track KPIs, and communicate ROI to executive stakeholders.
  • Own cross-functional reporting and communications across business, engineering, and executive teams.
  • Manage onboarding dependencies, access permissions, SLAs, and other operational readiness requirements.

Requirements

  • 7+ years of experience in technical program management, product operations, product management, or technical account management.
  • Experience in enterprise software, AI enablement, or complex cloud environments preferred.
  • Ability to navigate matrixed and ambiguous organizations and build consensus among competing priorities.
  • Experience creating intake matrices, triage workflows, and operational playbooks from scratch.
  • Exceptional communication and executive presentation skills.
  • Ability to translate technical engineering challenges into clear business outcomes.
  • Strong understanding of software development lifecycles, cloud architecture, and emerging AI technologies.
  • Coding experience is not required, but technical fluency is essential for partnering with engineers and TPMs.
  • Ability to work remotely in the United States.

Benefits

  • US remote salary range of $154,000–$205,000.
  • Healthcare, dental, and vision coverage.
  • 401(k) plan with company matching.
  • Paid time off and company holidays.
  • Parental leave.
  • Inclusive, barrier-free workplace with reasonable accommodations available.

Interested in this position?

Apply directly on the company website

Apply Now

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