RemoteLeaf Logo
Log in Sign up

Remote Call Center Representative

3 months, 1 week ago
United States
Part-time
Entry Level
Business Development
Customer and Technical Support
Apply Now
Delaware Nation Industries

Delaware Nation Industries

Delaware Nation Industries (DNI) is a tribal organization based in Oklahoma, dedicated to leveraging tribal advantages for non-gaming business strategies. DNI offers a wide range of Information Technology services through its subsidiaries, including In...

Internet Software & Services
251-1K
Founded 2015
View All Jobs 2

Description

  • Contact or transfer prospects using computer and telephone equipment to generate qualified leads.
  • Follow client-provided scripts and established procedures, including rigid verbatim scripting when required.
  • Greet prospects professionally and communicate clearly while listening effectively.
  • Verify required information and qualify leads according to client and company guidelines.
  • Accurately log leads and sales and complete required documentation and reporting.
  • Maintain quality assurance scores and comply with federal, state, client, and company rules and procedures.
  • Deliver excellent customer service while maintaining professionalism with prospects, co-workers, and management.
  • Multitask across reading, typing, speaking, and navigating multiple web forms, screens, and browser tabs.
  • Maintain acceptable attendance and adapt to changes in scripts, campaign procedures, policies, or other requirements.

Requirements

  • Must reside in Oklahoma, Idaho, Texas, or Kansas.
  • Must be able to work remotely and have the required equipment: computer (not a Chromebook or tablet), phone (cellphone or landline), headset or earbuds with mic, internet access with Ethernet cord/adapter or Wi‑Fi booster, and a mouse (not a trackpad).
  • Minimum commitment of 20 hours per week with a consistent schedule.
  • Strong communication skills with professional language and grammar, and the ability to speak clearly and audibly.
  • Ability to read and interpret documents such as operating instructions, web forms, procedure manuals, and work instructions.
  • Good computer and keyboarding skills.
  • Ability to write routine correspondence.
  • Ability to work independently and as part of a team.
  • Ability to communicate professionally with prospects, co-workers, and all levels of management.

Benefits

  • $10 per hour compensation.
  • 401(k) matching.
  • Flexible schedule.
  • On-the-job training.
  • Paid time off.
  • Referral program.
  • Work-from-home remote position.
  • Day, evening, and morning shift options.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Coupang

[쿠팡] 리테일 MD 미디어 카테고리 (Book)

Coupang 1K-5K Internet Software & Services

쿠팡 Retail 조직에서 Media(Books) 카테고리의 신사업과 카테고리 성장을 이끌며 고객 만족을 높이는 Media Brand Manager 포지션입니다.

South Korea Full-time Lead Account Manager Business Development
1 day, 19 hours ago
F

Business Development Representative

Flix SE 1001-5000 Travel tech

Flix is hiring a Business Development Representative to manage bus operator partnerships, develop new business in the US Central region, and support network growth and profitability.

United States Full-time Mid Level Business Development
1 day, 19 hours ago
Restaurant Supply

GPO Business Development and Contracting Consultant

Restaurant Supply 11-50 Distributors

RestaurantSupply.com is seeking a GPO Business Development and Contracting Consultant to secure supplier agreements and expand its presence across major group purchasing organizations and cooperative purchasing networks.

United States Freelance Senior Business Development Contract Manager
E-commerce
1 day, 19 hours ago
Latitude AI

Triage Engagement and Solutions (Contract)

Latitude AI 501-1000 information technology & services

Latitude AI is hiring a Triage Operations team member to support automated driving development for Ford vehicles by analyzing test data and improving operational workflows over a 12-month contract.

United States Contract Mid Level Customer Support Operations Specialist
$70k-$118k
Agile JIRA Looker Machine Learning Superset
1 day, 19 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers