Solution Sales Engineer (Pre Sales)

2 hours, 32 minutes ago
Full-time
Senior
Customer and Technical Support
DBSync

DBSync

DBSync specializes in providing affordable integration and automation solutions that enable seamless synchronization of critical applications, such as accounting, CRM, ERP, and healthcare systems, to enhance data flow, reduce manual tasks, and improve ...

Internet Software & Services
51-250
Founded 2009

Description

  • Prepare and deliver technical presentations, demos, trial setups, and proof-of-concepts to explain DBSync products and services to customers.
  • Collaborate with customer and sales teams to understand client requirements and provide pre-sales technical support.
  • Evaluate business and product requirements and translate them into functional specifications.
  • Act as a liaison between customers and the engineering team throughout the solution and delivery process.
  • Research, develop, and modify products to meet customer technical requirements and needs.
  • Support customers with product issues and recommend improvements or upgrades where needed.
  • Collect, log, and analyze client feedback to inform sales and marketing strategies.
  • Identify areas for improvement and communicate issues and proposed solutions to upper management.
  • Train sales team members on the technical aspects of DBSync products and services.
  • Own and drive new features from high-level requirements through operational delivery.

Requirements

  • Bachelor's degree in engineering, marketing, business administration, or a related field.
  • 5 years of experience in IT software, including knowledge of databases, CRM systems, and programming languages.
  • Experience in sales and the technology field.
  • Strong communication, interpersonal, customer service, and technical sales skills.
  • Ability to explain technical information to non-technical customers.
  • Excellent technical and problem-solving skills.
  • Good leadership and teamwork skills.
  • Willingness to continue sales and engineering education.
  • Knowledge of SQL, data warehousing, and ERP integrations.
  • Good understanding of APIs and Postman for testing and integration.
  • Experience with Salesforce, Microsoft Dynamics, or HubSpot CRM platforms.
  • Knowledge of ERP systems and how they are applied in business processes.

Benefits

  • Private health insurance.
  • Pension plan.
  • Paid time off.
  • Work-from-home arrangement.
  • Training and development opportunities.
  • Performance bonus.

Interested in this position?

Apply directly on the company website

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