Senior Solutions Engineer- US

1 month, 2 weeks ago
Full-time
Senior
Customer and Technical Support
DataDome

DataDome

DataDome provides top-notch bot and online fraud protection solutions with unmatched accuracy and real-time threat detection, trusted by global enterprises for server stability and downtime prevention.

IT Services
51-250
Founded 2015
$81M raised

Description

  • Own the technical strategy for mid-market and enterprise opportunities from discovery through technical close.
  • Lead technical discovery and architecture discussions with engineering, security, infrastructure, and executive stakeholders.
  • Prepare and deliver product demonstrations, workshops, technical presentations, and proof-of-value exercises.
  • Design and validate deployment approaches across web, mobile, API, CDN, cloud, and hybrid environments.
  • Guide prospects through technical evaluations, integrations, testing, security reviews, and production-readiness discussions.
  • Configure and analyze trial environments to validate detection and mitigation capabilities.
  • Analyze traffic, logs, detection outcomes, and customer requirements to recommend effective solutions.
  • Partner closely with Account Management, Sales, Customer Experience, Product, Engineering, and Marketing.
  • Capture customer feedback and translate it into actionable input for Product and Engineering.
  • Contribute to Solutions Engineering enablement by creating reusable demos, technical content, discovery frameworks, and competitive guidance.

Requirements

  • 5+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role.
  • Experience supporting complex enterprise sales cycles within SaaS, cybersecurity, cloud infrastructure, networking, developer tooling, or a related technology environment.
  • Track record of leading technical discovery, demonstrations, proof-of-value exercises, and security or architecture reviews.
  • Strong understanding of web technologies, HTTP, APIs, networking, cloud architecture, CDNs, reverse proxies, and modern application infrastructure.
  • Ability to translate complex technical concepts into clear business value for both technical and non-technical audiences.
  • Strong consultative selling skills and experience handling technical, security, and business objections.
  • Excellent written, verbal, and presentation skills, including communication with senior technical and executive stakeholders.
  • Candidates with 3+ years of relevant experience may be considered if they have demonstrated ownership of complex enterprise evaluations, strong executive presence, and ability to operate independently.
  • Experience with cybersecurity, bot management, fraud prevention, WAF, DDoS protection, CDN, observability, or application performance is a plus.
  • Experience with Kibana, Elasticsearch, Grafana, Apache, Nginx, Varnish, IIS, Lambda@Edge, CloudFront, mobile applications, APIs, or multi-cloud and multi-CDN environments is preferred.

Benefits

  • Fully remote US-based position with flexibility to work from anywhere.
  • $500 stipend to help set up a home workspace.
  • Medical, dental, and vision insurance options.
  • $100 annual allowance for a leisure activity of your choice in sports.
  • Internal learning and development platform plus manager-supported additional training.
  • Parent care gifts and care packages for growing families.
  • 20 paid time off days, 5 sick days, 2 floating holidays, and 12 national holidays.
  • 401(k) eligibility plus matching.

Interested in this position?

Apply directly on the company website

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