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Sr. Engagement Manager

57 minutes ago
Germany
Full-time
Lead
Account Manager
Project and Program Management
Apache Spark Databricks MLflow
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Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised
View All Jobs 204

Description

  • Lead the Forward Deployed Engineering motion in the assigned region, working closely with Sales, Delivery, and Field Engineering leadership.
  • Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing.
  • Integrate services into platform deals to help customers achieve measurable business outcomes.
  • Act as the technical-commercial bridge by joining architecture discussions, scoping solutions, and guiding customers through successful implementations.
  • Shape account strategies by aligning service offerings with customer goals, transformation roadmaps, and long-term success.
  • Collaborate with partners such as GSIs, RSIs, and cloud providers to co-sell and develop joint account strategies.
  • Bring industry expertise into customer conversations to demonstrate use cases, create demand, and build trusted-advisor credibility.
  • Use deep technical knowledge of Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations.
  • Coach and mentor junior Engagement Managers and support peer development and best-practice adoption.

Requirements

  • Strong background in customer-facing roles, including consulting, solutioning, and executive engagement.
  • Ability to engage in architecture-level discussions and translate technical designs into business outcomes.
  • Deep industry expertise with the ability to speak the customer's language and demonstrate relevant use cases.
  • Extensive experience in Professional Services sales and delivery leadership, ideally in the Data & AI domain.
  • Solid technical knowledge of data and AI platforms, preferably Databricks, with the ability to scope and solution services engagements.
  • Strong program management and delivery oversight skills with the ability to align cross-functional teams to customer outcomes.
  • Excellent communication, influencing, and negotiation skills across executives, technical teams, partners, and internal stakeholders.
  • Travel to customers 20% of the time.

Benefits

  • Comprehensive benefits and perks offered to meet employee needs.
  • Regional benefits details available through the company-provided benefits resource.
  • Opportunity to work at a leading data and AI company serving more than 10,000 organizations worldwide.
  • Exposure to a customer-facing leadership role with meaningful business impact.
  • The role is quota-carrying, offering direct connection to commercial growth and platform expansion.

Interested in this position?

Apply directly on the company website

Apply Now

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