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Delivery Solutions Architect - Public Sector

2 hours, 47 minutes ago
United States
Full-time
Senior
Program Manager
Project and Program Management
Apache Spark Databricks MLflow Python Scala SQL
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Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised
View All Jobs 172

Description

  • Collaborate with Solutions Architects to understand prioritized customer use case demand plans.
  • Lead post-sale technical account strategy and execution for strategic customer accounts.
  • Serve as the accountable technical lead across multiple selling teams and internal stakeholders.
  • Drive onboarding, enablement, go-live, and healthy workload consumption for customer use cases.
  • Act as the first point of contact for technical issues and questions related to production status.
  • Coordinate support from shared services, user education, onboarding, technical services, and product experts.
  • Create and own plans for accelerating key use cases into production, including coordination with Professional Services.
  • Navigate Databricks product and engineering teams for new innovations, private previews, and upgrade needs.
  • Develop execution plans covering adoption, enablement, cloud cost control, optimization, and governance.
  • Provide KPI reporting and updates on usage, customer health, risks, adoption, and progression to leadership.

Requirements

  • Active full-scope polygraph clearance is required at time of application.
  • U.S. citizenship is required due to Public Sector client support.
  • Remote role with up to 30% travel and ability to commute into the D.C. metro area as needed.
  • 7+ years of experience accountable for technical project or program delivery in Data and AI.
  • Programming experience in Python, SQL, or Scala.
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
  • Understanding of solution architecture for distributed data systems.
  • Ability to attribute business value and outcomes to specific project deliverables.
  • Experience with technical program or project management, including account, stakeholder, and resource management.
  • Experience resolving complex escalations with senior customer executives.
  • Experience running discovery workshops, creating strategic roadmaps, conducting business analysis, and managing complex programs/projects.
  • Track record of overachievement against quota, goals, or similar targets.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.

Benefits

  • Annual performance bonus eligibility.
  • Equity eligibility as part of the total compensation package.
  • Salary range of $180,000 to $247,500 USD for Zone 2.
  • Comprehensive benefits and perks offered in the employee's region.
  • Fair and equitable compensation practices with pay based on skills, experience, certifications, and work location.

Interested in this position?

Apply directly on the company website

Apply Now

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