Delivery Solutions Architect

2 days, 21 hours ago
Full-time
Senior
Project and Program Management
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised

Description

  • Partner with Solutions Architects to understand prioritized customer use-case demand plans.
  • Lead post-sale technical account strategy and execution for major Databricks use cases in strategic accounts.
  • Own onboarding, enablement, go-live support, and healthy workload consumption for assigned customers.
  • Serve as the first technical contact for production and go-live issues within accounts.
  • Coordinate Shared Services, User Education, Support, and technical experts to address work outside your direct scope.
  • Create and execute plans to accelerate key use cases into production, including Professional Services engagement proposals.
  • Work with Databricks Product and Engineering teams on product innovations, private previews, and upgrade needs.
  • Develop execution plans covering adoption, enablement, operational governance, and cost optimization across customer-facing technical teams.
  • Provide KPI reporting and customer health updates to internal leadership and stakeholders.

Requirements

  • 5+ years of experience in technical project or program delivery in Data and AI.
  • Programming experience in Python, Spark, and Databricks or a similar data platform.
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
  • Understanding of solution architecture for distributed data systems.
  • Experience attributing business value and outcomes to specific project deliverables.
  • Technical program or project management experience, including account, stakeholder, and resource management.
  • Experience resolving complex escalations with senior customer executives.
  • Experience running discovery workshops, building strategic roadmaps, conducting business analysis, and managing complex programs or projects.
  • Track record of overachievement against quota, goals, or similar targets.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
  • Ability to travel up to 30% when needed.

Benefits

  • Comprehensive benefits and perks package.
  • Region-specific benefits details are available through the company-provided benefits resource.
  • Opportunity to work at a leading data and AI company with global brand recognition.
  • Mission-driven work supporting customers on the Databricks Data Intelligence Platform.

Interested in this position?

Apply directly on the company website

Apply Now

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