Disability National Account Manager

3 months ago
Full-time
Junior
Customer and Technical Support
Dane Street

Dane Street

Dane Street provides independent medical examination and peer review services tailored for the insurance industry, focusing on areas such as workers' compensation, disability, and auto liability, while emphasizing quality, compliance, and timely delive...

Insurance
251-1K
Founded 2008

Description

  • Retain and expand existing client relationships across Dane Street’s Disability accounts.
  • Identify and pursue new revenue opportunities within existing and new accounts.
  • Proactively generate new business through outreach, referrals, networking, and targeted prospecting.
  • Create and execute strategic account plans for clients to grow revenue and referral volume.
  • Collaborate with Director of Operations, QA staff, and Business Analyst team to ensure client satisfaction and resolve problems.
  • Develop and maintain strong relationships with Manager/Requester contacts and senior leadership at client organizations.
  • Identify risks proactively and resolve client concerns to protect account health.
  • Provide weekly reporting on account health, growth opportunities, and sales activities.
  • Support special projects and cross-functional initiatives as needed.

Requirements

  • 1–3 years of experience in Account Management, Business Development, or client-facing sales roles.
  • In-depth understanding of the Disability marketplace, with LTD claims or clinical experience strongly preferred.
  • Disability claims experience in an insurance setting is preferred.
  • Experience with outbound outreach, prospecting, and revenue generation strongly preferred.
  • Associate’s or Bachelor’s degree preferred.
  • Excellent written and verbal communication skills and a strong customer service orientation.
  • Ability to confidently initiate outreach, develop new client relationships, and demonstrate a track record of client retention and revenue growth.
  • Strong presentation, negotiation, time management, attention to detail, and critical thinking skills.
  • Experience navigating web-based systems efficiently, including Google Docs; computer literacy and typing skills are essential.
  • Ability to work from home and maintain a reliable internet connection; may require occasional travel and long periods of computer work.

Benefits

  • Medical, dental, and vision coverage for employees and their families.
  • Voluntary life insurance options for employee, spouse, and children.
  • Voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance.
  • Basic life insurance, short-term disability, and long-term disability coverage provided at no cost.
  • Generous paid time off policy.
  • 401(k) plan with company match.
  • Apple equipment and a media stipend provided for remote workspace.

Interested in this position?

Apply directly on the company website

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