Launch Operations Manager

1 month ago
Contract
Senior
Project and Program Management
DailyRemote

DailyRemote

DailyRemote provides a platform for individuals seeking remote job opportunities across various fields, including software, design, support, sales, and writing, while also offering services such as personalized job alerts and expert resume reviews to e...

Professional Services
1-10
Founded 2019

Description

  • Build and manage end-to-end project plans for new course launches, including timelines, task assignments, and cross-team dependencies.
  • Own launch readiness by ensuring systems, workflows, and handoffs are in place before each course goes live.
  • Coordinate with internal and external partners to remove blockers, track open items, and maintain accountability to shared deadlines.
  • Run recurring cross-functional check-ins to align teams on cohort-to-cohort changes, including content updates, process fixes, and bug resolution.
  • Establish and maintain a regular cadence for reviewing course health metrics and lead cross-functional efforts to address friction points.
  • Triage course feedback and coordinate curriculum updates between cohorts to keep later launches smooth and consistent.
  • Create clear documentation for workflows, automations, and processes so teams can self-serve and preserve institutional knowledge.
  • Facilitate meetings across senior leadership and cross-functional teams to drive decisions, surface trade-offs, and maintain alignment.
  • Support change management when new tools or processes are introduced to improve adoption across teams.

Requirements

  • 5+ years of experience in Program Management, Operations, or Enablement leading launches from scratch.
  • Experience owning initiatives end to end from early-stage ambiguity to a scalable, repeatable process.
  • Strong project management ability to scope work, set realistic timelines, and manage multiple workstreams.
  • Experience running kickoff meetings and driving decisions with cross-functional leads.
  • Proficiency with Asana or another task management tool.
  • Clear, proactive communication skills with the ability to present risks and trade-offs to senior leaders.
  • Ability to work independently with high agency and close loops without needing constant direction.
  • An automation-first mindset with concrete experience using AI to build workflows, scale output, or solve operational bottlenecks.
  • Experience with tools like HubSpot and Zapier is preferred.
  • Startup or fast-paced, iterative environment experience is preferred.
  • Agentic AI experience is a plus, but not required.
  • Ability to overlap with US East Coast and Pacific Time Zones.
  • Full-time availability at 40 hours per week, with a 6-month probation period.
  • Location in the Philippines or India.

Interested in this position?

Apply directly on the company website

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