Launch Operations Manager

15 hours, 30 minutes ago
Contract
Senior
Project and Program Management
DailyRemote

DailyRemote

DailyRemote provides a platform for individuals seeking remote job opportunities across various fields, including software, design, support, sales, and writing, while also offering services such as personalized job alerts and expert resume reviews to e...

Professional Services
1-10
Founded 2019

Description

  • Build and manage end-to-end project plans for new course launches, including timelines, task assignments, and cross-team dependencies.
  • Own launch readiness by ensuring systems, workflows, and handoffs are in place before each course goes live.
  • Coordinate with internal and external partners, track open items, and flag risks early to keep launches on schedule.
  • Run recurring cross-functional check-ins to align teams on content updates, process fixes, and bug resolution between cohorts.
  • Establish a regular cadence for reviewing course health metrics and lead cross-functional efforts to address friction points.
  • Triage course feedback and coordinate curriculum updates to support smooth launches for Cohorts 2, 3, and beyond.
  • Create clear documentation for workflows, automations, and processes so teams can self-serve and preserve institutional knowledge.
  • Coordinate meetings across levels of the organization and drive decisions with senior stakeholders.
  • Support change management when new tools or processes are introduced.

Requirements

  • 5+ years of experience in Program Management, Operations, or Enablement, with end-to-end ownership of launches.
  • Experience leading initiatives from early-stage concept through scaled, repeatable execution.
  • Strong project management skills, including scoping work, setting realistic timelines, and managing multiple workstreams.
  • Experience running kickoff meetings and driving decisions with cross-functional leads.
  • Mastery of Asana or another task management tool.
  • Strong communication skills with the ability to present risks and trade-offs to technical and non-technical stakeholders, including Senior Directors and the CEO.
  • Ability to thrive in ambiguity and reason from root causes to unblock work.
  • High-agency, independent work style with the ability to identify gaps and close loops proactively.
  • Applied AI experience with an automation-first approach and concrete examples of using AI to improve workflows or productivity.
  • Experience with tools like HubSpot and Zapier (nice to have).
  • Startup or fast-paced, iterative environment experience (nice to have).
  • Agentic AI experience (nice to have).
  • Ability to work full time, 40 hours per week, with a 6-month probation period.
  • Ability to overlap with US East Coast and Pacific Time Zones.
  • Location in the Philippines or India.

Interested in this position?

Apply directly on the company website

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