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Senior Salesforce Consultant / Business Analyst - Dayshift Remote

7 hours, 58 minutes ago
Philippines
Full-time
Senior
Salesforce Developer
Software Development
CRM Salesforce
Apply Now
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services
View All Jobs 158

Description

  • Support Salesforce consulting and managed services work.
  • Work directly with customers to understand business processes, pain points, requirements, and desired outcomes.
  • Translate business requirements into user stories, acceptance criteria, process maps, and solution notes.
  • Support customer onboarding to CRM and BI.
  • Assist with data migration validation, configuration checks, user training, and support documentation.
  • Perform manual QA testing where required during the transition period.
  • Support UAT preparation and execution.
  • Document customer requirements clearly for developers and AI agents.
  • Assist with release notes, customer-facing documentation, and training materials.
  • Maintain strong Salesforce and CRM process discipline.

Requirements

  • Strong Salesforce background.
  • Strong business analysis capability.
  • Experience working directly with customers.
  • Ability to run discovery sessions and ask strong process questions.
  • Ability to document requirements clearly and commercially.
  • Strong understanding of sales, service, customer onboarding, and CRM processes.
  • Ability to perform structured manual QA testing.
  • Strong data quality awareness.
  • Strong written and verbal English communication.
  • Comfortable working in an AI-first delivery environment.
  • Salesforce Sales Cloud experience.

Benefits

  • Salary of Php 100,000 - 180,000 per month.
  • Working hours aligned to New Zealand hours.
  • Public holidays in New Zealand.

Interested in this position?

Apply directly on the company website

Apply Now

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