Mortgage Broker Assistant (Australian Mortgage) - 205

1 hour, 30 minutes ago
Full-time
Junior
Customer and Technical Support
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services

Description

  • Manage the end-to-end processing and submission of residential mortgage applications.
  • Accurately enter and maintain client data in CRM and brokerage software systems.
  • Serve as the main point of contact for lenders to track progress, resolve conditions, and expedite approvals and settlements.
  • Provide proactive updates to clients to support a high-touch service experience.
  • Audit loan files to ensure compliance with Australian credit regulations and internal quality standards.
  • Use time-tracking and productivity tools to meet efficiency targets and strict submission deadlines.
  • Assist brokers with preparing valuations, ordering credit reports, and managing daily calendars.

Requirements

  • 1–2 years of experience as a Mortgage Broker Assistant or Loan Processor within the Australian mortgage industry.
  • Strong understanding of the Australian home loan process, including first home buyer grants, refinancing, and investment lending structures.
  • Experience with CRM or aggregator platforms such as Mercury, MyCRM, or Salestrekker.
  • Solid knowledge of Australian lending compliance and the NCCP Act.
  • Prior experience with, or willingness to work using, Time Doctor for productivity management.
  • Certificate IV in Finance and Mortgage Broking is highly regarded but not required.
  • Exceptional written and verbal communication skills with a focus on premium concierge-style service.

Benefits

  • Salary of PHP 70,000 per month.
  • Full-time remote role.
  • Aligned with Australian working hours.
  • AU public holidays off.

Interested in this position?

Apply directly on the company website

Apply Now

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