Enterprise & Mid-Market Account Manager, EMEA

18 minutes ago
Full-time
Mid Level
Customer and Technical Support
Cypress.io

Cypress.io

Cypress.io revolutionizes front-end testing with a versatile framework, empowering developers to create and run automated tests with confidence in real time.

Internet Software & Services
51-250
Founded 2015
$55M raised

Description

  • Build trusted relationships with key stakeholders across assigned mid-market and enterprise accounts.
  • Maintain regular customer touchpoints throughout the year to support account health and growth.
  • Manage renewals end-to-end and lead renewal conversations with a value-based approach.
  • Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption.
  • Partner with Technical Solutions Consultants on customer success and add-on product value.
  • Develop account plans focused on adoption, retention, expansion, and long-term account health.
  • Deliver clear product demonstrations and translate technical capabilities into business outcomes.
  • Learn customer business goals, challenges, priorities, and competitive alternatives to tailor recommendations.
  • Partner with leadership on pricing and contract discussions.

Requirements

  • 4+ years of experience as a quota-carrying SaaS seller.
  • Track record managing renewals, expansion, and account growth across mid-market and/or enterprise accounts.
  • Experience working with developers, QA teams, or engineering stakeholders (preferred).
  • Exposure to application testing, CI/CD tools, or developer platforms (preferred).
  • Experience selling in or alongside a Product-Led Growth environment (preferred).
  • Ability to work virtually from a European timezone.
  • Ability to engage with technical stakeholders and learn modern development workflows.
  • Strong relationship-building, consultative selling, and follow-through skills.
  • Ability to manage multiple accounts, priorities, and timelines with attention to detail.

Benefits

  • Base salary range of $69,000–$120,000.
  • On-target earnings of $115,000–$200,000.
  • 60% base / 40% variable compensation structure.
  • Fully remote work environment.
  • Opportunity for meaningful ownership of accounts.
  • Autonomy to take initiative and influence company growth directly.

Interested in this position?

Apply directly on the company website

Apply Now

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