Full Desk Client Success Manager - (Healthcare Staffing) Remote

4 hours, 50 minutes ago
Senior
Sales and Business Development
Cynet Group

Cynet Group

Cynet is a global staffing agency that specializes in providing workforce solutions across healthcare and IT sectors through its various specialized brands.

Professional Services
251-1K
Founded 2010

Description

  • Serve as the primary point of contact for healthcare executives and workforce leaders to identify staffing gaps and deliver workforce solutions.
  • Develop new client accounts across hospitals, clinics, and specialized care facilities within the SLED healthcare staffing market.
  • Manage the full recruitment lifecycle, including job intake, candidate sourcing, screening, offer negotiation, and onboarding.
  • Oversee offshore recruitment teams to maintain productivity targets and quality standards.
  • Review candidate submissions and ensure compliance with healthcare credentialing, licensing, and documentation requirements.
  • Conduct regular client check-ins, business reviews, and performance updates to strengthen long-term partnerships.
  • Handle client escalations, resolve service issues, and ensure timely fulfillment of open requisitions.
  • Collaborate with credentialing, compliance, and operations teams to ensure candidates meet regulatory and contractual requirements.
  • Analyze staffing trends, order flow, and team capacity to improve fulfillment strategies and client satisfaction.
  • Provide operational performance reports and strategic insights to clients and leadership.

Requirements

  • 4-8 years of SLED (State, Local & Educational Services) Government healthcare experience.
  • 5-7 years of experience in healthcare staffing, workforce solutions, or full-desk recruiting.
  • 3+ years of experience in a lead, senior recruiter, or account management role.
  • Bachelor’s degree in Business, Healthcare Administration, Human Resources, or a related field preferred.
  • Strong understanding of healthcare staffing dynamics, including clinical roles such as RNs and other hard-to-fill specialties.
  • Proven ability to develop new business while managing and growing existing client relationships.
  • Experience directing or collaborating with offshore recruiting teams to drive performance and delivery outcomes.
  • Excellent communication and negotiation skills, including the ability to engage C-suite stakeholders such as CNOs and CFOs.
  • Working knowledge of HIPAA guidelines, healthcare compliance requirements, and credentialing best practices.
  • Strong organizational skills with the ability to manage multiple open orders and competing priorities in a fast-paced environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Account Manager

Sama 11-50 Diversified Consumer Services

Sama is seeking an Account Manager to own enterprise client relationships, drive retention and growth, and help customers maximize the impact of its coaching platform.

CRM HubSpot
5 minutes ago

Sales Account Manager (Remote) - LATAM

Valatam 11-50 Professional Services

Valatam is hiring an Account Manager to support bilingual Latin American talent and global clients by managing the sales cycle, client relationships, and event production proposals from initial inquiry through project win.

Salesforce
5 minutes ago

GEO Strategist - Enterprise AI Search Consultant

Writesonic 11-50 Internet Software & Services

Writesonic is hiring a GEO Strategist to lead enterprise client success in AI search optimization, helping brands improve visibility and performance across major AI search platforms.

LLM SEO
5 minutes ago

Sr. Coupa Pay Account Manager - 11268

Coupa Software 1K-5K Internet Software & Services

Coupa is hiring a remote Sr. Coupa Pay Account Manager to drive customer growth and adoption of its Coupa Pay solutions for large enterprise clients.

NetSuite Oracle SAP
4 hours, 50 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers